vraj patel
london,middlesex
Summary
Results-driven professional in sales operations and customer service, enhancing client relationships and driving sales through strategic social media engagement and innovative pitches. Skilled in team collaboration, visual merchandising, and stock management, ensuring operational efficiency and high-quality service. Dedicated to maintaining organised environments and providing outstanding customer support in retail settings.
Overview
1
1
year of professional experience
Work History
Volunteer
YMCA Charity Shop
11.2025 - 12.2025
- Assisted guests with inquiries about current events and future offerings to enhance guest experience.
- Communicated with team members via radio receivers to ensure seamless operations.
- Processed payments and fees accurately using POS system without errors.
- Maintained neat, clean, and organised shelves to improve visual appeal and facilitate customer access.
- Sorted and priced donated goods to uphold high-quality merchandise standards.
- Performed regular cleaning duties to present shop attractively to the public.
- Rotated stock on shelves to minimise waste and reduce store losses.
- Received donations from the public and managed storage in accordance with guidelines.
- Provided friendly, attentive service by promptly responding to customer enquiries and efficiently processing orders.
Consultant - Sales Operations
certified renewables
03.2025 - 09.2025
- Developed engaging sales pitches to effectively promote company products and services.
- Supported maintenance of relationships with key clients, fostering repeat business and loyalty.
- Leveraged social media platforms to connect with potential clients, enhancing relationship-building efforts.
Education
BTEC LEVEL 3 - Information technoligy
Harrow College
London01-2026
GCSEs - Maths, Engish litrature, English Language, Combined science, Religious studies, Geography, IT
Wembley high technology college
London, ENG01-2024
Skills
- Fundraising coordination
- Event planning
- Customer service and support
- Social media engagement
- Time management
- Reliability
- Team collaboration
- Problem resolution
- Creative thinking
- Resource allocation
- Communication skills
- Stock management
Languages
Hindi
Elementary
A2
Gujarati
Proficient
C2
Timeline
Volunteer
YMCA Charity Shop
11.2025 - 12.2025
Consultant - Sales Operations
certified renewables
03.2025 - 09.2025
BTEC LEVEL 3 - Information technoligy
Harrow College
GCSEs - Maths, Engish litrature, English Language, Combined science, Religious studies, Geography, IT
Wembley high technology college