Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Vongai Chara

Didcot,Oxfordshire

Summary

I am a compassionate Senior care Assistant with ,comprehensive background with elderly patients who live in their own homes and in retirement housing, settings. I provide exceptional care demonstrating dedication to safe care practices for continued client trust. I maintain excellent levels of client care through good communication skills, strong organisation skills, sensitive personality, eagerness to learn,reliability, integrity, respect, empathy, team player, kindness and commitment to safe working practices.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work history

Care assistant

All Care Poppy Meadows retirement home
Didcot, Oxfordshire
03.2023 - Current
  • Submitted reports to manager regarding status of client.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
  • Assisted with medicine and stock counting, ordering and replenishing.
  • Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
  • Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Maintained hygiene standards, cleaning and clearing clients' flats according to housing protocol.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Monitored client health conditions and reported immediate issues to manager.
  • Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Successfully delivered on tasks within tight deadlines.
  • Improved efficiency and productivity by acquiring new skills.

Senior care assistant

CaringPlus Health Care Services
Didcot, Oxfordshire
08.2022 - Current
  • Kept patient's houses clean and neat following optimum hygiene standards.
  • Monitored junior staff to assess care provisions and implement continued best practices.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Promoted dignity by assisting clients with limited mobility to complete personal care, including washing and dressing.
  • Ensured optimal hydration, monitoring and recording clients' fluid intake and output in client's notes
  • Monitored client health conditions and reported immediate issues to manager.
  • Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
  • Worked professionally with care giving teams and hospital departments to maintain continuity of care
  • Provided high-quality person-centred support and received consistently positive patient feedback.
  • Prioritised client welfare, providing comfort, reassurance and support to reduce anxiety and distress.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Submitted reports to supervisor regarding status of client.
  • Adapted to service users' needs and requests to maintain personalised care.
  • Performed household tasks such as cleaning, vacuuming and cooking.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Assisted with medicine and stock counting, ordering and replenishment.
  • Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Monitored individual's physical and emotional well being, promptly reporting changes and providing suggestions for care plan adjustments.


  • Supported team by demonstrating respect and willingness to help.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Senior flight attendant

Air Zimbabwe
Harare, Mashonaland
04.2008 - 08.2022
  • Carried out briefings before and after flights.
  • Inspected aircraft interior prior to, during and after flights, ensuring emergency equipment was in place.
  • Complied with all airline and national aviation regulations to ensure that complete safety and security procedures were met.
  • Facilitated boarding process by greeting passengers upon arrival and providing direction to seats.
  • Used weather, route details and passenger information to accurately prepare for trips.
  • Directed passengers to assigned seats and provided pre-flight instructions.
  • Maintained calmness and composure during emergency situations.
  • Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
  • Offered personalised assistance to pregnant, elderly and passengers with disabilities.
  • Distributed supplies such as headphones and blankets to passengers.
  • Distributed infant seat belts and life jackets to relevant passengers.
  • Administered basic medical care to passengers in distress and conveyed important information to qualified medical teams.
  • Helped passenger with diverse comfort requests and answered questions.
  • Greeted passengers upon boarding and exiting aircraft.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Improved efficiency and productivity by acquiring new skills.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Wrote reports outlining project progress and results.

Education

Care Certificate standards 1-15 -

Careskills Academy
Didcot, Oxfordshire
05.2022 - 06.2022

Level 3 Certificate in design and craft in fashion - Fashion

Speciss College
Zimbabwe
01.2018 - 12.2018

Nurse Aide Course - Care

The St Johns Ambulance Association
Zimbabwe
09.2021 - 09.2021

IELTS - English

British Council
Zimbabwe
11.2021 - 11.2021

GCSEs -

Jameson High school
Zimbabwe
01.1998 - 11.2001

Skills

  • Patient observations
  • Documentation development
  • Pressure area care
  • Care management
  • Medication administration
  • Basic life support
  • Patient handling and positioning
  • Safeguarding knowledge
  • Elderly care
  • Housekeeping
  • Catheter care
  • moving and handling
  • Dementia care
  • Personal care
  • Communication skills
  • Problem-solving
  • Public relations
  • Time management
  • Knowledge of [Software]
  • Safeguarding vulnerable adults
  • Meal preparation
  • Care plan management

Affiliations

  • Gardening
  • Swimming
  • Gardening
  • Walking
  • Pilates

Languages

English
Beginner

Accomplishments

  • Carer of the month of January 2024 All care poppy meadows Didcot
  • Carer of the year ending 2023 Caring Plus health care services Didcot

Timeline

Care assistant

All Care Poppy Meadows retirement home
03.2023 - Current

Senior care assistant

CaringPlus Health Care Services
08.2022 - Current

Care Certificate standards 1-15 -

Careskills Academy
05.2022 - 06.2022

IELTS - English

British Council
11.2021 - 11.2021

Nurse Aide Course - Care

The St Johns Ambulance Association
09.2021 - 09.2021

Level 3 Certificate in design and craft in fashion - Fashion

Speciss College
01.2018 - 12.2018

Senior flight attendant

Air Zimbabwe
04.2008 - 08.2022

GCSEs -

Jameson High school
01.1998 - 11.2001
Vongai Chara