Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Von Webster

Cross of Jackston, ROTHIENORMAN. INVERURIE,Aberdeenshire

Summary

Accomplished professional with expertise in team leadership and communication skills, adept at managing group dynamics and facilitating effective meetings. Demonstrates resilience under pressure and a strong understanding of health and safety compliance, legal frameworks, and patient record systems. Skilled in business planning, budgeting, and financial planning, with a proven track record in employee management and delivering constructive feedback. Committed to leveraging initiative-taking abilities and creative problem mediation to drive organisational success while ensuring adherence to legal regulations.

Overview

30
30
years of professional experience

Work history

CARDIAC RESPONDER COMMUNITY / VOLUNTARY

SCOTTISH AMBULANCE SERVICE WILDCAT
MORAY/ABERDEENSHIRE
2017.04 - Current
  • Triggered by 999 calls, provide on-scene, out-of-hospital care
  • In addition to CPR and AED use, offer reassurance to patients and their families with respect, dignity & compassion
  • Trained & supported by the Scottish Ambulance Service to manage emergencies effectively, analyse problems, evaluate solutions and select best decisions.
  • Primarily active in rural or remote communities where ambulance response times may be longer.
  • Carries out regular training updates with enthusiasm
  • Successfully delivers reports within deadlines.
  • Works 'on call'

MICKEL THERAPIST

SELF EMPLOYED
ABERDEEN CITY, ABERDEENSHIRE & MORAY
2003.04 - 2006.04
  • Conducted comprehensive assessments to identify clients' needs and concerns.
  • Delivered effective therapeutic strategies by fostering trusting relationships with clients.
  • Achieved timely therapeutic results within structured counselling sessions.
  • Developed tailored treatment plans to promote positive behaviour change.
  • Enhanced coping mechanisms through mindfulness practices, improving condition management.
  • Interviewed patients to identify symptoms and gather historical information.
  • Ensured confidentiality of all client data according to ethical guidelines.
  • Supported numerous clients in achieving personal goals and completing rehabilitative treatment.

CHAIRPERSON, FASCILITATOR & FUNDRAISER

INVERURIE COMMUNITY RECOVERY
Inverurie, Aberdeenshire
2021.08 - Current
  • Facilitated group discussions to enhance effective communication.
  • Encouraged constructive feedback, boosting overall team performance.
  • Developed and implemented organisational systems for improved group management.
  • Coordinated hiring, recruitment, and training strategies to establish competent administrative team.
  • Liaised with external parties to ensure seamless project execution.
  • Maintained all project documentation, ensuring accuracy and accessibility.
  • Adapted flexibly to unforeseen challenges while implementing risk management strategies.
  • Demonstrated resilience under pressure, achieving successful project outcomes.

SQA APPROVED ASSESSOR

SELF EMPLOYED
Remote, MORAY & ABERDEENSHIRE
1996.01 - Current
  • Conducted thorough assessments of candidate qualifications to identify suitable applicants.
  • Designed efficient strategies that enhanced accuracy and fairness in evaluations.
  • Judged evidence against standards, making informed decisions throughout assessment processes.
  • Assessed candidates using diverse methods aligned with SVQ and NVQ standards.
  • Provided constructive feedback during evaluations to promote continuous learning.
  • Developed comprehensive plans for assessing candidate competence.
  • Contributed to internal quality procedures, ensuring adherence to best practices.

SENIOR HAIRSTLIST ( HNC SRH) & TRAINER

HAIRDESIGN
ELGIN, MORAY
2003.05 - 2004.04
  • Executed day-to-day duties with precision and efficiency.
  • Acquired and applied new skills to enhance productivity.
  • Consistently met tight deadlines for all assigned tasks.
  • Fostered supportive team environment through respect and collaboration.
  • Provided friendly, efficient customer service while resolving challenges.
  • Applied proactive customer service techniques to elevate satisfaction levels.
  • Delivered exceptional service by actively listening to customer concerns.
  • Managed stock control and administrative responsibilities effectively.

SKILLS ASSESSOR/TRAINER

SELF EMPLOYED
ELGIN, MORAY
1996.01 - 2004.01
  • Conducted thorough assessments of candidate qualifications, ensuring selection of most suitable applicants.
  • Streamlined evaluation processes by integrating new technologies into workflows.
  • Facilitated training sessions for junior assessors to boost team performance.
  • Provided comprehensive feedback post-assessment, promoting candidates' personal and professional growth.
  • Advocated for high standards in assessments to uphold fairness and equality within organisation.
  • Collaborated with fellow assessors to ensure consistent evaluation approaches and reinforce integrity.
  • Maintained accurate records of all assessments, supporting transparency in recruitment processes.
  • Ensured compliance with data protection laws during assessments to protect company reputation.

Education

Higher National Diploma - HAIRDRESSING & BUSINESS MANAGEMENT

UNIVERSITY of HIGHLANDS & ISLANDS
ELGIN

O-Levels & HIGHERS - ENGLISH & ART HIGHERS/ ENGLISH, ART

NEW ELGIN HIGH SCHOOL
Elgin, Moray

Skills

  • Team Leadership
  • Communication skills
  • Resilience under pressure
  • Group facilitation techniques
  • Initiative taking
  • Suicide risk assessment & prevention
  • Detailed documentation
  • Meeting management
  • Business planning
  • Employee management
  • Group dynamics management
  • Budgeting and financial planning
  • Meeting agenda preparation
  • Creative problem mediation
  • Bereavement training

Affiliations

  • ROTARY, YOGA, MEDITATION,CYCLING,ART & DRAWING, CREATIVE WRITING

Languages

Italian
Intermediate

Accomplishments

PAST PRESIDENT OLDMELDRUM ROTARY CLUB 2023-2025

RIDING for the DISABLED VOULENTEER 6YR

CHAIRPERSON DAVIOT PRIMARY 8YRS

CHURCH ELDER to present

SCOTTISH SUB AQUA DIVING INSTRUCTOR

FREE FALL SKYDIVER

References

References available upon request.

Timeline

CHAIRPERSON, FASCILITATOR & FUNDRAISER

INVERURIE COMMUNITY RECOVERY
2021.08 - Current

CARDIAC RESPONDER COMMUNITY / VOLUNTARY

SCOTTISH AMBULANCE SERVICE WILDCAT
2017.04 - Current

SENIOR HAIRSTLIST ( HNC SRH) & TRAINER

HAIRDESIGN
2003.05 - 2004.04

MICKEL THERAPIST

SELF EMPLOYED
2003.04 - 2006.04

SQA APPROVED ASSESSOR

SELF EMPLOYED
1996.01 - Current

SKILLS ASSESSOR/TRAINER

SELF EMPLOYED
1996.01 - 2004.01

Higher National Diploma - HAIRDRESSING & BUSINESS MANAGEMENT

UNIVERSITY of HIGHLANDS & ISLANDS

O-Levels & HIGHERS - ENGLISH & ART HIGHERS/ ENGLISH, ART

NEW ELGIN HIGH SCHOOL
Von Webster