Volodymyr Gorbachov
Canterbury
Summary
Crop Care Specialist with over 20 years of engineering experience in the agricultural sector. Strong understanding of customers’ needs and a proven ability to deliver tailored technical solutions. Experienced in supporting field operations through machinery maintenance, setup and calibration to ensure reliable and efficient performance. A collaborative professional who works effectively across teams to improve customer satisfaction and operational outcomes.
Overview
19
19
years of professional experience
Work History
Product Specialist
John Deere, Hagie, Mazzotti
Canterbury
09.2022 - Current
- Engaged with customers to better understand needs and deliver excellent service.
- Facilitated detection of machine defects to enhance manufacturing reliability.
- Facilitated Service Programs programs for conduction support to ensure effective implementation and adherence to protocols.
- Supported field operations with John Deere, Hagie, and Mazzotti sprayers equipment.
- Assisted in maintenance adjustments and calibrations of machinery.
- Provided knowledge on solution systems, including Power Spray, Raven, and Arag.
- Facilitated understanding of guidance systems such as John Deere AutoTrac, Solsteer, Ag Leader, Raven, and Trimble. Operated drive systems, including Danfoss and Poclain.
- Provided sales support to JD dealers, enhancing customer engagement.
- Facilitated the sales of 11 units of MAF, 18 units of 340M assisting in achieving sales targets.
Product Specialist
Hagie, Mazzotti
Kharkiv
06.2017 - 09.2022
- Deliver clear technical support to guide customers through troubleshooting processes.
- Facilitated coordination with international support services to resolve complex technical problems requiring specialized expertise.
- Delivered technical training to John Deere dealers on sprayers systems, ensuring a comprehensive understanding and application.
- Facilitated communication support with John Deere’s service tools DTAC, DPAC, and John Deere factory teams (Clarion, Ravenna) to enhance collaboration and operational efficiency.
- Assisted in sales support for John Deere dealers.
- Collaborated with sales teams to manage the sales of 42 units of STS and 28 units of Hagie 204SP.
Factory Representative
Hagie
Kharkiv
10.2012 - 06.2017
- Collaborated with dealers' members to achieve target results effectively.
- Managed complaints through calm, clear communication, and effective problem-solving techniques.
- Identified issues, analyzed information, and provided comprehensive solutions to complex problems.
- Coordinated international partners to drive successful factory projects by navigating cultural and logistical challenges.
- Enhanced dealer capabilities through comprehensive sales and technical training, fostering significant improvements in team competency and performance metrics.
- Provided exceptional after-sales support, resolving issues swiftly to maintain client satisfaction.
Agricultural Support/Chemical Tender truck driver
Gold Eagle COOP
Iowa
02.2012 - 10.2012
- Responsible for supporting field spraying operations by transporting and supplying water and agricultural chemicals to John Deere self-propelled sprayers during application seasons.
Self-Propelled Sprayers technical specialist
Poletehnika
05.2009 - 12.2011
- Responsible for technical support, maintenance and operational readiness of self-propelled sprayers Hagie, Case, New Holland used in field crop protection applications.
Farm equipment specialist
Kemble farm
, England
04.2007 - 04.2009
- Responsible for servicing, maintenance and operational support of agricultural machinery used in day-to-day farm operations.
Education
Master’s degree - Agricultural Engineering
National Technical University of Agriculture
Kharkiv, Ukraine01-2006
Bachelor's - Agricultural Engineering
National Technical University of Agriculture
Kharkiv, Ukraine01-2005
Skills
- Strategic thinking
- Analytical capabilities
- Accountability
- Disciplined execution
- Field experience
- Customer understanding
- Business acumen
- Positive leader
- Drive for results
- Empowerment
- Cross-functional collaboration
- Establishing strong relationships
Languages
Ukrainian
English
Russian
Timeline
Product Specialist
John Deere, Hagie, Mazzotti
09.2022 - Current
Product Specialist
Hagie, Mazzotti
06.2017 - 09.2022
Factory Representative
Hagie
10.2012 - 06.2017
Agricultural Support/Chemical Tender truck driver
Gold Eagle COOP
02.2012 - 10.2012
Self-Propelled Sprayers technical specialist
Poletehnika
05.2009 - 12.2011
Farm equipment specialist
Kemble farm
04.2007 - 04.2009
Master’s degree - Agricultural Engineering
National Technical University of Agriculture
Bachelor's - Agricultural Engineering
National Technical University of Agriculture