Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Vladimir Straticiuc

London,City of London

Summary

A highly experienced General Manager with plenty of experience in customer-facing roles is seeking a new position with a company where he can develop his career. Excellent team management skills lead by example and include colleagues in setting and achieving sales targets. Highly conscious of the importance of brand, especially in the quick service industry & promoting the brand well in a busy market. Good experience in Profit & Loss, and able to work well towards targets, and deadlines and under pressure. Now keen to move up to the next challenge of management where I can demonstrate my full potential. Efficient Duty Manager capable of acting in multiple capacities to promote efficient and high-quality operations. Diplomatic and engaging professional able to handle challenging requests with friendly and knowledgeable support.

Overview

9
9
years of professional experience

Work history

House manager

Redemption Roasters
London
09.2022 - 07.2023
  • Weekly Trade Report
  • Supported statistical modeling and programming to enhance data functionality.
  • Provided analytical support to management across diverse projects.
  • Monitoring the performance of the brands through Key Performance Indicators
  • Analyzing brands of competitors, consumer trends, and shopping behaviors
  • Prepared statistical reports illustrating analysis results.
  • Maintaining contact with vendors and distributors to get critical input on how product design and implementation can be improved
  • Recommendation of strategies to position the brand for growth
  • Achieving profit targets, timelines, and budgets
  • Organizing product launches
  • Developed methodologies for effective, accurate measurement of project impacts.

General manager

Watchhouse Seven Dial
London
04.2022 - 09.2022


  • Assessed staff and team performance and regularly actioned insights to fuel improvement.
  • Helped internal and external audits to confirm compliance team met accreditation standards.
  • Met compliance targets and turnaround times, consistently achieving individual and team performance targets.
  • Assessed future expenses, unpredicted circumstances, and cash flow to create annual budgets for company departments.
  • Followed stock adjustment procedures to correct inaccuracies in cycle counting activities.
  • Minimized reporting errors when working in a fast-paced environment with a high volume of inventory.
  • Reconciled and balanced payroll accounts accurately to meet deadlines.
  • Tracked KPIs to drive profitability and target delivery.
  • Negotiated mutually beneficial prices with customers, carefully balancing profitable outcomes with satisfied clients.
  • Promoted goods to clients using proven sales techniques for profitable results.
  • Created a positive, warm, and welcoming atmosphere by greeting clients and answering product questions.
  • Managed employee records on the database to maintain accuracy and updated information.

Area Manager

Costa Coffee
03.2021 - 04.2022
  • Drove revenue increases and team morale by developing and deploying incentivized sales contests.
  • Conducted training sessions to educate employees on best practices and procedures, increasing team performance.
  • Oversaw operations of £350K organization, including budget planning, strategy development, community outreach, forecasting, and payroll.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Exceeded sales forecast figures by 15% through superior customer care.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.

Store Manager

Deep Blue Hampstead
05.2017 - 02.2021
  • Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
  • Maximized profitability through efficient budgeting and identified opportunities for growth.
  • Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
  • Analyzed daily and weekly sales results and maintained ongoing, productive dialogue with the area manager and peers on sales performance.
  • Completed opening and closing procedures each day.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.

Store Manager

Caffe Nero
White City
06.2014 - 04.2017
  • Solicited customer feedback to understand customer needs and constantly improve product offerings.
  • Maintained strong partnership with Operations Manager to keep alignment and timely communication.
  • Maximised profitability through efficient budgeting and identified opportunities for growth.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
  • Challenged and inspired team members to achieve business results.
  • Assisted in recruiting, hiring and onboarding store staff.

Education

Bachelor Of Arts - Business Management

University of Northampton
United Kingdom
09/2016 - 06/2020

Skills

  • Photography: Advanced
  • Communication: Advanced
  • E-mail Marketing: Beginner
  • Digital Marketing: Advanced
  • MIT: Advanced
  • Marketing Principal and Practice: Advanced
  • Managerial Finance: Advanced
  • Business Research: Advanced

Languages

English
Advanced
Portuguese
Fluent
Spanish
Advanced
Romanian
Fluent
Russian
Beginner

Timeline

House manager

Redemption Roasters
09.2022 - 07.2023

General manager

Watchhouse Seven Dial
04.2022 - 09.2022

Area Manager

Costa Coffee
03.2021 - 04.2022

Store Manager

Deep Blue Hampstead
05.2017 - 02.2021

Store Manager

Caffe Nero
06.2014 - 04.2017

Bachelor Of Arts - Business Management

University of Northampton
09/2016 - 06/2020
Vladimir Straticiuc