Accomplished professional with extensive experience in culinary operations, restaurant management, and hospitality. Demonstrates expertise in team management, cost control, and food safety, with a proven track record of enhancing guest relations and driving profitability. Skilled in inventory management, scheduling, and training & development to optimise kitchen efficiency and staff performance. Adept at implementing HACCP standards and ensuring compliance with food safety regulations. Proficient in Microsoft Office and equipped with strong organisational skills to manage change effectively within dynamic environments. Committed to delivering exceptional customer service while fostering a motivated and high-performing team.
• Deliver effective training to new site openings, site refurbishment and other brand conversion projects.
• Deliver the pre prescribed training plan.
• Through effective training, implement brand & operational excellence.
• Through effective training exemplary NSF and Risk Standards are achieved in each project.
• Provide timely & relevant support for projects to drive improvements and deliver activities within the brands.
• Delivery of all pre agreed levels of training activity to achieve the required training plan outcomes.
• Working closely with the Project Lead/Manager to provide insight should any training activity be off plan or require ongoing/further support.
• Utilise experience and responsibilities of the role to drive own personal development.