Vivienne Addo
Croydon,Greater London
Summary
Compassionate, reliable, diligent caregiver with extensive experience in caring for others. Empathetic with a sensitive and flexible approach. Passionate about improving the wellbeing of others with a caring attitude focused on proactivity, treating people with dignity and respect. Friendly, engaging with strong attention to detail. Dedicated to achieving positive outcomes by delivering excellent patient care.
Overview
15
15
years of professional experience
Work history
Employment And Support Allowance Work Coach
Department For Work & Pensions
London, Greater London
05.2017 - Current
Provide advice, support and guidance to people claiming unemployment benefits
Support people claiming benefits who have health conditions and disabilities to explore their skills and abilities
Support people with health conditions to overcome barriers to employment
Help people with health conditions to find and stay in work
Identify and match job seekers with health conditions to search for suitable job opportunities
Assist job seekers with health conditions to develop their job search skills
Build relationships with local employers and training providers to support unemployed people.
Personal Adviser
Department For Work & Pensions
London, Greater London
06.2012 - 05.2017
Provided advice, support and guidance to job seekers
Used online job search tools to Identify and matched job seekers to search for suitable job opportunities
Assisted job seekers to develop their job search skills
Monitored job seekers' progress and provided on-going support and guidance
Supported job seekers with their CV and applications
Delivered group sessions and training activities to job seekers
Administrative Officer
Department For Work & Pensions
London, Greater London
01.2009 - 06.2012
Provided customer service
Answered telephone calls, responded to queries
Processed benefit applications
Undertook clerical tasks
Maintained accurate records and customer files
Education
Notre Dame Roman Catholic Girls' School
LondonSkills
- Excellent communication and interpersonal skills
- Ability to provide tailored advice and guidance
- Ability to demonstrate empathy, understanding and compassion
- Ability to adapt demonstrate flexibility and patience
- Ability to motivate and encourage
- Highly organised and efficient
Languages
English
Native
Timeline
Employment And Support Allowance Work Coach
Department For Work & Pensions
05.2017 - Current
Personal Adviser
Department For Work & Pensions
06.2012 - 05.2017
Administrative Officer
Department For Work & Pensions
01.2009 - 06.2012
Notre Dame Roman Catholic Girls' School
Similar Profiles
JANELLE STEPHENSONJANELLE STEPHENSON
Administrative Support at Movement To Work - Department For Work & PensionsAdministrative Support at Movement To Work - Department For Work & Pensions
Deborah BowkettDeborah Bowkett
Benefit fraud investigator at Department For Work & PensionsBenefit fraud investigator at Department For Work & Pensions
chamika weerarathnechamika weerarathne
Compliance officer at Department For Work & PensionsCompliance officer at Department For Work & Pensions
Graciete DomingosGraciete Domingos
Accounting Assistant at Department of Work & PensionsAccounting Assistant at Department of Work & Pensions
Sara HalajSara Halaj
Waitress supervisor at W loungeWaitress supervisor at W lounge