Vivien Zgut
Rotherham
Summary
A dedicated and detail-oriented professional with experience in recruitment, administration, legal advisory, and fitness coaching. Known for strong interpersonal and organizational skills, I excel in managing multiple responsibilities, solving complex problems, and building meaningful connections with clients and colleagues. Passionate about law enforcement and community service, I bring a unique blend of legal knowledge, customer service expertise, and health and well-being advocacy to every role I undertake.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Trust Services Partner/Recruitment Account Manager
NHSP
05.2022 - Current
- Collaborated with colleagues and support staff to maximize team efficiency.
- Monitored partner performance and provided feedback on areas of improvement.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Manage and support recruitment and staffing processes for NHS clients and workers.
- Handled candidate onboarding, compliance checks, and resolving queries efficiently.
- Built strong relationships with NHS staff and departments to ensure effective workforce solutions.
- Provided administrative and customer service support, maintaining high standards of accuracy and professionalism.
- Managed end-to-end recruitment processes for NHS staff, including onboarding, compliance checks, and vetting.
- Collaborated with hiring managers to identify workforce needs and provide tailored staffing solutions.
- Conducted candidate screenings to ensure qualifications and compliance with NHS standards.
- Built strong relationships with candidates and NHS departments to ensure a seamless recruitment experience.
- Maintained accurate records and reports to monitor staffing performance and meet KPIs.
- Delivered high-quality administrative and customer service support, addressing queries and resolving issues promptly.
Wellbeing Health Coach
Nuffield Health Fitness & Wellbeing Gym
01.2024 - Current
- Created an accessible resource library containing informative materials on nutrition, exercise, mental health, and other wellness topics.
- Promoted holistic approach to health by integrating physical, mental, and emotional well-being into coaching practices.
- Maintained records of clients' health progress and compared to health goals.
- Empowered clients to achieve their weight loss goals through tailored diet plans and motivational support.
- Led group fitness classes, including the popular "Legs, Bums, and Tums (LBT)" sessions.
- Designed personalized fitness and wellness programs for clients.
- Educated members on healthy lifestyle habits to support long-term goals.
- Fostered a supportive and inclusive environment in fitness settings.
- Specialized in creating engaging and effective fitness sessions.
- Built lasting relationships with clients to help them achieve their fitness objectives.
Legal Student Advisor
Sheffield Hallam University
01.2020 - 06.2022
- Worked on real-life legal cases as part of the Law in Practice module, under the guidance of a practicing solicitor.
- Gained hands-on experience in legal case management, including drafting client letters, preparing witness statements, and conducting legal research.
- Developed strong analytical and problem-solving skills by reviewing complex case details and proposing strategic approaches to support the solicitor’s work.
- Collaborated effectively in teams to discuss case strategies, share diverse perspectives, and meet project deadlines.
- Enhanced attention to detail and written communication skills through the preparation of professional legal documents.
- Fostered a deeper understanding of client relationships and case handling within a legal practice setting.
Personal Trainer
JD Gyms
09.2020 - 05.2022
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Increased client retention through consistent communication, motivation, and support.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Demonstrated proper technique for exercises to avoid injuries.
Administration Setter Temp Maternity Cover
Wet N Warm Plumbing Company
06.2016 - 09.2016
- Managed incoming and outgoing calls on behalf of the company, providing professional and friendly customer service.
- Scheduled appointments for engineers, ensuring detailed information was gathered to facilitate efficient service delivery.
- Maintained and updated customer records in the database, ensuring accuracy and confidentiality.
- Coordinated mailing of information and materials to customers and potential clients.
- Developed strong organizational and communication skills through effective appointment setting and data management.
Education
Bachelor of Laws - Law
Sheffield Hallam University
Sheffield 04.2001 -
BTEC Applied Sciences - Science
Hillsborough College
Sheffield, United Kingdom 04.2001 -
GCSE's Maths, English, English Literature, RE, IT -
Parkwood Academy
Sheffield 04.2001 -
Skills
- Health education
- Public speaking abilities
- Coaching
- Collaborative teamwork
- Online marketing
- Gathering information
- Physical fitness expertise
- Nutrition
- Goal setting
- Motivational interviewing
- Strategic planning
- Customer relationship building
- Innovation mindset
- Recruitment and hiring
- Operations management
- Administrative management
Certification
YMCA Certificate of Level 3 Personal Training and Level 2 Fitness Instructor
Timeline
Wellbeing Health Coach
Nuffield Health Fitness & Wellbeing Gym
01.2024 - Current
Trust Services Partner/Recruitment Account Manager
NHSP
05.2022 - Current
Personal Trainer
JD Gyms
09.2020 - 05.2022
YMCA Certificate of Level 3 Personal Training and Level 2 Fitness Instructor
08-2020
Legal Student Advisor
Sheffield Hallam University
01.2020 - 06.2022
Administration Setter Temp Maternity Cover
Wet N Warm Plumbing Company
06.2016 - 09.2016
Bachelor of Laws - Law
Sheffield Hallam University
04.2001 -
BTEC Applied Sciences - Science
Hillsborough College
04.2001 -
GCSE's Maths, English, English Literature, RE, IT -
Parkwood Academy
04.2001 -
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