Vivien Horn

Practitioner with Social Security Scotland.

Use of knowledge and experience from social work practice to advice decision-makers.

Use of Microsoft office suite including Excel on a daily basis and internal IT programmes.

Supportive of practitioner colleagues through sharing knowledge and experience in adult mental health, addiction, dementia and learning disabilities.

Prioritises conflicting demands and expectations.

Facilitated training which led to improved understanding of MH conditions.

Managing a large/complex case load.

Worked autonomously and as part of a multi-disciplinary team.

Interpersonal skills.

Navigating complex and stressful situations with empathy, active listening and conflict resolution skills.

Understanding and application of financial and other policies to ensure fair use of public funding was essential.

Care manager for clients with learning disabilities and/or neuro-diversity.

Developed assessment and communication skills.

Post integration experience includes duty, transitions and adult support and protection.

A link worker who successfully supported several students through placements and a council officer.

Additional qualifications completed during this time on Autism and adult protection.

Attended and contributed to meetings such as MAPPA.

Led review meetings with clients and stakeholders.

Worked for an organisation supporting young people at risk of homelessness.

Developed skills in coping with trauma, addiction and exclusion .

Deputised for the project manager.

Responsible for the implementation of policies such as health and safety.

Team work

Creative thinking to working with clients to address systemic inequalities.

Individual counselling and group work utilising knowledge and skills from degree.

Participated in weekly team meetings to develop ideas and analyse results.

Developed positive relationships with clients through modelling and professional approach.

Dispensed medication and developed skills in precise record keeping.

Deputised for the unit manager and chaired meetings with local authorities, Police, GPs and voluntary organisations.

Responsibility for the safe running of the service.

Managing very complex and tense situations.