VIVIANNE BEASLEY
Ipswich,Suffolk
Summary
I was a colleague representative at M&S, meaning I helped cascade corporate information as requested, and feedback input from colleagues to the business - highlighting I do not shy from responsibility. I volunteered and ran the breakfast kitchen at Copdock Cricket Club for 3 years and have volunteered regularly at Ipswich Rugby Club. My hobbies include knitting, crochet, cooking, and making cold process soap. I am proud of learning to drive and passing my test on the first attempt in 2017, which perfectly shows my continuous drive to learn and flourish in new environments.
Overview
33
33
years of professional experience
6
6
years of post-secondary education
Work history
Customer Service Assistant
Greggs
Ipswich, Suffolk
2024.02 - Current
Responsible for preparing & serving food & drink in early morning eg. breakfast items, hot drinks etc. Maintaining clean work area, cash handling, communicating with customers, & colleagues
Customer Assistant
Tesco Extra
Martlesham
2023.06 - 2025.03
- Night shift: stock filling & rotation of cold chain products according to company policy & relevant laws
Night Receptionist
Premier Inn
Claydon
2022.06 - 2023.06
- Checking in guests, preparation for breakfast service, dealing with guest issues and complaints, conflict management, monitoring of CCTV, occasional drinks service
Customer Sales Assistant
Marks & Spencer Simply Food
Martlesham
2016.01 - 2022.01
- Date checking, customer service, stock filling & rotation, tills, cash handling, self-checkout tills, use of digital technology as required
- Night shifts
Licensed house manager
Spirit Group Ltd
2005.01 - 2008.01
Licensed house manager
Scottish & Newcastle Retail
1992.01 - 2002.01
Education
Northgate High School
1982.01 - 1985.01
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University of Hull
1985.01 - 1986.01
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Colchester Institute
1986.01 - 1988.01
Skills
- Excellent customer service skills
- Highly motivated
- Effective team player
- Excellent communication skill
- Hardworking
- Tenacious
- Effective time management skills
- High level of problem-solving capabilities
- Flexible
- Adaptable
- 'Can do' attitude
Timeline
Customer Service Assistant
Greggs
2024.02 - Current
Customer Assistant
Tesco Extra
2023.06 - 2025.03
Night Receptionist
Premier Inn
2022.06 - 2023.06
Customer Sales Assistant
Marks & Spencer Simply Food
2016.01 - 2022.01
Licensed house manager
Spirit Group Ltd
2005.01 - 2008.01
Licensed house manager
Scottish & Newcastle Retail
1992.01 - 2002.01
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Colchester Institute
1986.01 - 1988.01
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University of Hull
1985.01 - 1986.01
Northgate High School
1982.01 - 1985.01