VIVIAN OGOEGBUNAM
Manchester,United Kingdom
Summary
Dynamic professional with a strong foundation in problem-solving, communication proficiency, and adaptability. Demonstrates exceptional time management expertise and customer service excellence, complemented by in-depth product expertise. Committed to leveraging skills to drive organisational success and enhance customer satisfaction.
Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Care assistant
Whitefield house residential care home
, Lancashire
2024.04 - Current
- Provided emotional support, significantly enhancing patients' mental wellbeing.
- Assisted with personal care tasks, promoting hygiene among residents.
- Maintained residents' privacy and dignity throughout care provision.
Sales assistant
Kmc Collections
Manchester, Lancashire
2020.01 - 2023.12
- Maintained clean, well-organised displays to foster a welcoming store environment.
- Trained new staff members, cultivating a supportive workplace culture.
- Demonstrated products effectively, which increased sales conversions significantly.
- Addressed customer needs promptly, enhancing loyalty and positive feedback.
- Maintained up-to-date knowledge of sales promotions to inform customer decisions.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Education
GCSEs -
Federal Government Girls College Onitsha Nigeria
Nigeria 1986.09 - 1992.07
Bachelor of Science - Biology
B.Sc. (Ed) University of Lagos
Nigeria 1996.12 - 2001.05
Diploma of Higher Education - Financial Management
Lagos State University Nigeria
Nigeia 2002.09 - 2003.07
Master of Business Administration - MBA Finance
Lagos State University Nigeria
Nigeria 2003.09 - 2005.07
Skills
- Experience with specialised equipment
- Epilepsy management awareness
- Assisting with personal hygiene
- Elderly support expertise
- Responsive listening
- Bathing and dressing assistance
Affiliations
- Listening to music, quiz
Certification
Driving license
Care training certificates
Timeline
Care assistant
Whitefield house residential care home
2024.04 - Current
Sales assistant
Kmc Collections
2020.01 - 2023.12
Master of Business Administration - MBA Finance
Lagos State University Nigeria
2003.09 - 2005.07
Diploma of Higher Education - Financial Management
Lagos State University Nigeria
2002.09 - 2003.07
Bachelor of Science - Biology
B.Sc. (Ed) University of Lagos
1996.12 - 2001.05
GCSEs -
Federal Government Girls College Onitsha Nigeria
1986.09 - 1992.07