VIVIAN NJAMBI

In my role as Exhibitions & Events Project Manager at Thales, I am tasked with overseeing the planning and execution of exhibitions and events. My event planning and management skills enable me to coordinate all aspects of the projects, ranging from conceptualisation and budgeting to vendor management and on-site coordination. Additionally, I work closely with both internal and external stakeholders to ensure the successful delivery of each project. Here are some of my key responsibilities:

• Utilise my event planning and management skills to oversee the planning and execution of exhibitions and events.
• Coordinate all aspects of the projects, including concept development, budgeting, vendor management and on-site coordination.
• Collaborate with both internal and external stakeholders to ensure successful delivery of each project.
• Manage project timelines, budgets, and resources to ensure successful outcomes and client satisfaction.

Responsible for promoting Thales UK's Export campaigns and driving our export order intake in Europe and Africa, working across all UK business lines and with Thales international offices in all regions to ensure effective levels of in-country, Group and UK Government support for export sales. Collaborate with the UK government to identify necessary assistance for major campaigns, and maintain regular communication with UK embassies overseas.

• Deliver UK Government support for Thales export campaigns through cross-government Integrated Campaign teams to support major UK exports.
• Create frequent channels of engagement and communication with key stakeholders.
• Managed Thales UK presence at Exhibitions around Europe and Africa

As a Sales and Business Development Graduate at Thales, I gained valuable experience in sales and Business Development strategies. I provided support to sales staff by conducting research and providing information on prospective clients or markets, met prospective clients to determine their needs and interests, identified potential sales opportunities, and recommended solutions. I also conducted research on competitors’ products and services to identify opportunities for improving the company’s offerings, worked with other departments during capture phase and bid process for bids over £1M, and expanded my network by participating in industry events and developing relationships with clients and industry associations.

• Assisted manager in streamlining processes and addressing problems to provide excellent customer service.
• Provided customer service by responding to customer inquiries and resolving complaints in a timely manner.
• Scheduled appointments with prospective clients to demonstrate products or services or conduct initial consultations.
• Maintained knowledge of current events to provide customers with relevant information about products or services.
• Exceeded monthly sales goals, resulting in increased revenue for the store