Overview
Work history
Education
Skills
Certification
HOBBIES AND INTERESTS
HOBBIES AND INTERESTS
Timeline
Generic

VIVIAN CHRISTOPHER

Coventry,United Kingdom

Overview

3
3
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Administrative assistant

New Hope Care Ltd
Coventry, West Midlands
05.2023 - 11.2024
  • Cultivated and deepened relationships with customers by providing exceptional service.
  • Created paperwork for meeting packs to enable improved understanding of business topics.
  • Addressed incoming requests for information, inquiries, and complaints.
  • Maintained orderly files with updated, easily accessible information for staff.
  • Created and distributed invoices to customers.
  • Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
  • Monitored office inventory supplies, re-ordering for service provisions.

Administrative office assistant

Cool financial services Ltd
Ikota/Lagos , Nigeria
08.2021 - 02.2023


  • Improved file management system through systematic categorisation and labelling practices.
  • Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
  • Prioritised tasks for timely completion of projects.
  • Organised monthly reports to maintain record accuracy.
  • Maintained a clean, organised workspace; improved productivity levels.
  • Managed incoming calls for efficient handling of enquiries and complaints.
  • Provided excellent customer service for improved client satisfaction
  • Carried out duties with strict compliance to company standards and policies.
  • Prepared comprehensive reports to aid decision making.
  • Assisted in payroll processing, enhancing employee morale.
  • Enhanced communication with detailed meeting minutes.
  • Maintained office supply inventory, ensuring smooth workflow.
  • Compiled financial records for accurate auditing.
  • Ensured client confidentiality with rigorous data management.

Education

Bachelor of Science - Marketing

Imo state university
Owerri, Imo state
10.1994 - 05.1999

A-Levels - undefined

The West African Examination council
Owerri, Imo state
04.1988 - 05.1994

Skills

  • Efficient communication
  • Diplomatic approach
  • Customer relations
  • Process Improvement
  • Customer service orientation
  • Event planning
  • Financial planning
  • Outstanding written and verbal communication

Certification

Diploma in caregiving, 2022

HOBBIES AND INTERESTS

  • Morning walks
  • Soul cycle
  • Cooking
  • Bowling

HOBBIES AND INTERESTS

Morning walks

Soul cycle

Cooking

Bowling

Timeline

Administrative assistant

New Hope Care Ltd
05.2023 - 11.2024

Administrative office assistant

Cool financial services Ltd
08.2021 - 02.2023

Bachelor of Science - Marketing

Imo state university
10.1994 - 05.1999

A-Levels - undefined

The West African Examination council
04.1988 - 05.1994

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VIVIAN CHRISTOPHER