VIVIAN CHRISTOPHER
Coventry,United Kingdom
Overview
3
3
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Administrative assistant
New Hope Care Ltd
Coventry, West Midlands
05.2023 - 11.2024
- Cultivated and deepened relationships with customers by providing exceptional service.
- Created paperwork for meeting packs to enable improved understanding of business topics.
- Addressed incoming requests for information, inquiries, and complaints.
- Maintained orderly files with updated, easily accessible information for staff.
- Created and distributed invoices to customers.
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis.
- Monitored office inventory supplies, re-ordering for service provisions.
Administrative office assistant
Cool financial services Ltd
Ikota/Lagos , Nigeria
08.2021 - 02.2023
- Improved file management system through systematic categorisation and labelling practices.
- Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Prioritised tasks for timely completion of projects.
- Organised monthly reports to maintain record accuracy.
- Maintained a clean, organised workspace; improved productivity levels.
- Managed incoming calls for efficient handling of enquiries and complaints.
- Provided excellent customer service for improved client satisfaction
- Carried out duties with strict compliance to company standards and policies.
- Prepared comprehensive reports to aid decision making.
- Assisted in payroll processing, enhancing employee morale.
- Enhanced communication with detailed meeting minutes.
- Maintained office supply inventory, ensuring smooth workflow.
- Compiled financial records for accurate auditing.
- Ensured client confidentiality with rigorous data management.
Education
Bachelor of Science - Marketing
Imo state university
Owerri, Imo state 10.1994 - 05.1999
A-Levels - undefined
The West African Examination council
Owerri, Imo state 04.1988 - 05.1994
Skills
- Efficient communication
- Diplomatic approach
- Customer relations
- Process Improvement
- Customer service orientation
- Event planning
- Financial planning
- Outstanding written and verbal communication
Certification
Diploma in caregiving, 2022
HOBBIES AND INTERESTS
- Morning walks
- Soul cycle
- Cooking
- Bowling
HOBBIES AND INTERESTS
Morning walks
Soul cycle
Cooking
Bowling
Timeline
Administrative assistant
New Hope Care Ltd
05.2023 - 11.2024
Administrative office assistant
Cool financial services Ltd
08.2021 - 02.2023
Bachelor of Science - Marketing
Imo state university
10.1994 - 05.1999
A-Levels - undefined
The West African Examination council
04.1988 - 05.1994