Summary
Overview
Work history
Education
Skills
Timeline
Generic
Vivian Anazia

Vivian Anazia

Stirling,Stirling

Summary

I am an experienced and reliable housekeeper with 10+ years of experience in the hospitality industry. I possess excellent customer service skills and a keen eye for detail. I have proven ability to maintain a clean and safe environment, while reducing water and energy usage to save costs. I pay attention to every detail, and I am a good team worker who ensures work is done professionally always. I have professional skills in communication, problem solving mentality, and result oriented.

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work history

House Keeper

Meksmurray Logistics
Edinburgh, West Lothian
11.2023 - 02.2024
  • Collaborated with housekeeping and maintenance to address needs of guests.
  • Updated tenant invoices with housekeeping and maintenance charges to maintain balances.
  • Followed housekeeping guidelines to maintain area of responsibility in line with Good Manufacturing Practices (GMP) standards.
  • Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
  • Conducted regular housekeeping activities and merchandising to maintain aesthetic shop presentation.
  • Performed housekeeping duties to maintain orderly shop floor by facing-up shelves, moving and replenishing stock.

House Keeper

Jofagre Nigeria Cleaning Services
Benin City, Nigeria
12.2020 - 09.2023
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
  • Ensured impeccable housekeeping and hygiene standards to constantly meet HSE guidelines.
  • Completed housekeeping from hoovering to changing bed linen.
  • Monitored and maintained small Household Waste Recycling Centre, keeping site running smoothly.
  • Performed housekeeping duties to maintain orderly shop floor by facing-up shelves, moving and replenishing stock.
  • Conducted general housekeeping duties to maintain orderly working environment within busy factory.
  • Collaborated with housekeeping and maintenance to address needs of guests.

Cleaning supervisor

Pitsball Nigeria Services
Abuja, Nigeria
09.2014 - 01.2020
  • Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
  • Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
  • Oversaw cleaning for multiple clients and sites.
  • Specialised in office and retail cleaning services.
  • Planned schedule to maximise bookings and deliver deep cleans.
  • Minimised wastage by promoting appropriate use of equipment and materials.
  • Reviewed work schedules to enhance efficiencies.
  • Delivered constructive feedback to improve cleaning staff performance.
  • Reported on accidents and investigated incidents to protect staff safety.
  • Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.

Volunteer worker

environmental right action(era)
benin, edo
01.2010 - 12.2013
  • Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
  • Developed and implemented innovative programs and services to address community needs.
  • Warmly greeted customers, delivering outstanding service from store arrival to departure.
  • Delegated tasks and provided ongoing support to successfully execute projects and initiatives.

Education

Master of Science - international management accountancy

University of Teesside
Middlesbrough
09.2023 -

Bachelor of Science - Accounting

Ambrose Alli University
Ekpoma
09.2004 - 01.2008

Skills

  • Steam cleaning
  • Thorough disinfecting
  • Cleaning supplies management
  • Chemical safety
  • Domestic cleaning expertise
  • Meticulous eye for detail
  • Grease removal
  • Grout and tiles
  • Storage organisation
  • Spotless results
  • Unclogging drains
  • Outstanding timekeeping
  • Deep-clean techniques

Timeline

House Keeper

Meksmurray Logistics
11.2023 - 02.2024

Master of Science - international management accountancy

University of Teesside
09.2023 -

House Keeper

Jofagre Nigeria Cleaning Services
12.2020 - 09.2023

Cleaning supervisor

Pitsball Nigeria Services
09.2014 - 01.2020

Volunteer worker

environmental right action(era)
01.2010 - 12.2013

Bachelor of Science - Accounting

Ambrose Alli University
09.2004 - 01.2008
Vivian Anazia