Vivian Anazia
Stirling,Stirling
Summary
I am an experienced and reliable housekeeper with 10+ years of experience in the hospitality industry. I possess excellent customer service skills and a keen eye for detail. I have proven ability to maintain a clean and safe environment, while reducing water and energy usage to save costs. I pay attention to every detail, and I am a good team worker who ensures work is done professionally always. I have professional skills in communication, problem solving mentality, and result oriented.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
House Keeper
Meksmurray Logistics
Edinburgh, West Lothian
2023.11 - 2024.02
- Collaborated with housekeeping and maintenance to address needs of guests.
- Updated tenant invoices with housekeeping and maintenance charges to maintain balances.
- Followed housekeeping guidelines to maintain area of responsibility in line with Good Manufacturing Practices (GMP) standards.
- Minimised parents' clean up times, helping with light housekeeping, laundry, dishwashing and vacuuming.
- Conducted regular housekeeping activities and merchandising to maintain aesthetic shop presentation.
- Performed housekeeping duties to maintain orderly shop floor by facing-up shelves, moving and replenishing stock.
House Keeper
Jofagre Nigeria Cleaning Services
Benin City, Nigeria
2020.12 - 2023.09
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Ensured impeccable housekeeping and hygiene standards to constantly meet HSE guidelines.
- Completed housekeeping from hoovering to changing bed linen.
- Monitored and maintained small Household Waste Recycling Centre, keeping site running smoothly.
- Performed housekeeping duties to maintain orderly shop floor by facing-up shelves, moving and replenishing stock.
- Conducted general housekeeping duties to maintain orderly working environment within busy factory.
- Collaborated with housekeeping and maintenance to address needs of guests.
Cleaning supervisor
Pitsball Nigeria Services
Abuja, Nigeria
2014.09 - 2020.01
- Maintained strict health and safety compliance through diligent inspections, mitigating potential risks.
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Oversaw cleaning for multiple clients and sites.
- Specialised in office and retail cleaning services.
- Planned schedule to maximise bookings and deliver deep cleans.
- Minimised wastage by promoting appropriate use of equipment and materials.
- Reviewed work schedules to enhance efficiencies.
- Delivered constructive feedback to improve cleaning staff performance.
- Reported on accidents and investigated incidents to protect staff safety.
- Monitored weekly cleaning supply usage, promptly placing refill orders to minimise delays to services.
Volunteer worker
environmental right action(era)
benin, edo
2010.01 - 2013.12
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
- Developed and implemented innovative programs and services to address community needs.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Delegated tasks and provided ongoing support to successfully execute projects and initiatives.
Education
Master of Science - international management accountancy
University of Teesside
Middlesbrough 2023.09 -
Bachelor of Science - Accounting
Ambrose Alli University
Ekpoma 2004.09 - 2008.01
Skills
- Steam cleaning
- Thorough disinfecting
- Cleaning supplies management
- Chemical safety
- Domestic cleaning expertise
- Meticulous eye for detail
- Grease removal
- Grout and tiles
- Storage organisation
- Spotless results
- Unclogging drains
- Outstanding timekeeping
- Deep-clean techniques
Timeline
House Keeper
Meksmurray Logistics
2023.11 - 2024.02
Master of Science - international management accountancy
University of Teesside
2023.09 -
House Keeper
Jofagre Nigeria Cleaning Services
2020.12 - 2023.09
Cleaning supervisor
Pitsball Nigeria Services
2014.09 - 2020.01
Volunteer worker
environmental right action(era)
2010.01 - 2013.12
Bachelor of Science - Accounting
Ambrose Alli University
2004.09 - 2008.01