Vivek Ramesh
Leicester,Leicester
Summary
Dynamic professional with a strong foundation in communication, critical thinking, and time management. Demonstrates expertise in stakeholder engagement and staff management, complemented by skills in data and workflow analysis. Adept at problem analysis and negotiation, consistently maintaining a positive attitude. Committed to leveraging these competencies to drive organisational success and foster collaborative environments.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Flow lead
Amazon fulfilment
Coalville, Leicestershire
2025.10 - Current
- Managing leads in UXD2 IXD sortation site to ensure flow of operation is balanced within all department ensuring that one department is not over/under performing.
- Reporting to operation manager directly to deliver results on shift performance.
- Managing labour plan for upcoming shift to ensure we are hitting the giving target.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Step Up FC lead
Amazon
Coalville, Leicestershire
2025.01 - 2026.03
- Analysed inventory reports to achieve strong product availability
- Trained staff to resolve complaints appropriately to maintain customer satisfaction
- Led performance reviews and tailored employee feedback to facilitate professional development
- Assessed employee capabilities and assigned tasks accordingly for optimal results
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Stayed current on processes and procedures to offer relevant assistance
- Coordinated labor-sharing, working with several departments to fill in resource shortages and satisfy high demand
Fulfilment Associate
Amazon
Coalville, Leicestershire
2021.06 - 2026.03
- The role requires me to work in the Inbound department as stower, job responsibilities:
- As a stower being aware and observant of identifying FUD units to ensure customer satisfaction and high priority units are processed, which further signifies my time management skills
- Stowing the units in the appropriate manner to ensure units are not damaged of any wear and tear during the processing of them in the course on the warehouse
- Working during peak times and being labour shared to other departments emphasises my customer centric mindset to fulfil customer orders and ability to work under pressure
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets
- Conducted thorough quality checks to ensure product integrity
- Kept clean work areas, promoting better productivity and safety standards
- Operated machinery to achieve targets while following regulations
Education
Level 1 certificate - English, Maths, IT, Science
Leicester College
Leicester, UK 2017.10 - 2018.06
Skills
- Communication
- Critical thinking
- Time management
- Team building
- Staff management
- Data analysis
- Workflow analysis
- Problem analysis
- Negotiation
- Positive attitude
CUSTOM
Available on request
Timeline
Flow lead
Amazon fulfilment
2025.10 - Current
Step Up FC lead
Amazon
2025.01 - 2026.03
Fulfilment Associate
Amazon
2021.06 - 2026.03
Level 1 certificate - English, Maths, IT, Science
Leicester College
2017.10 - 2018.06