Vittorio Scalzo

• Supervised contractors during maintenance work to ensure compliance with regulations.
• Conducted risk assessments, promoting health and safety standards.
• Ensured safety of the building by conducting regular security checks.
• Provided assistance for minor repairs to ensure functionality of equipment.
• Undertook decoration and improvement works to guarantee impeccable presentation of premises.
• Accepted deliveries of goods and conveyed to appropriate storage areas.
• Maintained safe environment for everyone by adhering to company safety policies.

Joined the business in January 2020.

• Introduced structured operational disciplines previously lacking.
• Undertook a complete review of all suppliers renegotiating rates and reducing costs across the board.
• Improved the quality of customer experience improving value from our marketing consultants.
• Directed all aspects of company's accounting functions, ensured regulatory compliance.
• Ensured consistent profitability with diligent cost control measures.
• Oversaw recruitment process and payroll functions
• Managed cash flow and liquidity, mitigating financial risks and ensuring stability.

• Using my experience in the sector, I advised several independent businesses.
• Developed and introduced a number of KPIs for each business and subsequent advice on improving profitability and exploiting opportunities unique to each business.
• Introduced business strategies for optimal growth.
• Identified opportunities to drive business growth, diversification and expansion.
• Managed new store projects and negotiated improved terms with Landlords and suppliers.

• Managed project timelines effectively ensuring completion within defined time frames.
• Travelled the UK to validate potential locations.
• Managed the businesses Middle East Franchise partnership.
• Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
• Influenced key decision-making and established trust with stakeholders.
• Developed new business relationships by networking with industry professionals.
• Analysed competitor activities providing insights into market trends.
• Worked collaboratively with the marketing department to create impactful promotional materials for new store launches.
• Led cross-functional teams to deliver on new store openings.
• Participated in industry events, raising brand visibility and potential leads generation.

• Enhanced staff morale with effective communication, business strategy and strong leadership.
• Introduced tailored KPIs and incentive schemes.
• Promoted a culture of continuous improvement, driving operational excellence.
• Improved company performance by streamlining operational processes.
• Fostered partnerships to expand business opportunities.
• Implemented cost-saving measures for financial stability and profitability.
• Created and led successful business culture focused on performance.
• Recruited and managed senior staff with focus on delivering clear results.
• Maintained organisational compliance with applicable legislation and regulations.
• Worked with board of directors to establish objectives and decisively lead operations.
• Negotiated and managed several oversees franchise opportunities.
• Drove innovation for improved product offerings.

• Continued to manage the daily operation of the business after it's sale to Private Equity.
• Co-ordinated with department heads to ensure smooth business operation.
• Oversaw major projects from conception to completion including an extremely successful e-commerce project.
• Introduced and continuous programme of monitoring production to maximise productivity and profit margins.
• Implemented cost-saving measures, resulting in significant savings.
• Managed staff recruitment and training, ensuring a competent workforce.
• Improved operational efficiency with comprehensive performance analysis.
• Fostered an environment of continuous improvement and innovation.
• Developed key performance indicators for tracking and evaluating sales and production.
• Negotiated agreements with diverse parties to support the business strategy and increase profitability.

With my two brothers, built a successful business from one central London store to ten and a subsequent sale to private equity group in 2006.

During this time I developed a range of skills needed to develop and grow all aspects of the business including adopting a strong understanding of margins, costs, budgets and profitability.

• Ensured compliance with regulatory standards for safe and ethical trading practices,.
• Built strong client relationships, led to repeat business and referrals.
• Fostered a positive work environment, increased employee morale and job satisfaction.
• Innovated product offerings based on customer feedback and market analysis,.
• Coordinated staff training for improved productivity and customer service.
• Negotiated contracts with suppliers, resulted in cost savings.
• Resolved complex business problems by utilising analytical skills,.
• Managed daily operations to ensure smooth running of the business.
• Identified new business opportunities to increase revenue.
• Established and successfully managed profitable business, demonstrating exceptional entrepreneurial skills and business acumen.
• Facilitated team-building and morale-boosting activities to support employee satisfaction.
• Assessed operational performance, evaluating KPIs to identify and resolve underperforming areas.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Worked with board of directors to establish objectives and decisively lead operations.