Vittoria Iannelli-Allen
Bury Saint Edmunds,Suffolk
Summary
Dynamic professional with expertise in workplace professionalism and attention to detail. Advanced proficiency in Microsoft Office Suite, particularly Excel and Outlook calendar management. Proven success in booking management and organizational efficiency, leveraging comprehensive knowledge of CRM systems. Committed to operational excellence and continuous improvement, driving career growth through strategic contributions.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Massage Therapist
Self Employed
04.2013 - Current
- Conducted initial consultations to understand client's history, expectations and preferences better.
- Collaborated closely with other healthcare professionals to provide comprehensive care for clients.
- Adhered strictly to professional ethics and standards of practice in all interactions with clients and colleagues.
- Stayed updated on latest industry trends and research to enhance service delivery.
- Established strong rapport with clients through excellent communication skills, fostering repeat business.
- Maintained clean and comfortable therapy environments, promoting relaxation and healing.
- Managed appointment schedules efficiently whilst ensuring optimal client satisfaction.
Legal Discovery Analyst
CRMC Claims Resolution Management Corporation
Aurora, Colorado, USA
05.2016 - 09.2020
- Facilitated client meetings to discuss and interpret analysis findings.
- Analysed legal documentation for relevant cases while informing clients of case developments
- Intermittent warehouse administration and receiving deliveries
- Collaborated across departments for cohesive report development.
- Contributed to team projects by providing key analytic insights.
Business administration assistant
A113N Technologies LLC
06.2016 - 07.2019
- Ensured adherence to regulations with meticulous record maintenance.
- Drafted professional correspondence which led to improved inter-office communication.
- Coordinated staff schedules to ensure optimal office coverage.
- Facilitated smooth office operations by managing the daily administrative tasks.
- Deepened expertise in IT field through practical involvement and continuous learning.
Education
Bachelor of Arts - Drama and Theatre Studies
University of Roehampton
London, England 09.2005 - 06.2008
NVQ Level 3 - Holistic Massage
School of Natural Therapies
London 12.2012 - 04.2013
Master of Arts - Arts Journalism
Accademia Nazionale D'Arte Drammatica Silvio D'Amico
Rome, Italy 08.2009 - 05.2010
Skills
- Workplace professionalism
- Attention to Detail
- Booking management
- Microsoft office suite familiarity
- Time management mastery
- Organisational efficiency
- Knowledge of CRM systems
- Advanced MS Office knowledge
- Microsoft Excel
- Outlook calendar management
Certification
Licensed Notary for the State of Colorado
Languages
Italian
Native
Timeline
Business administration assistant
A113N Technologies LLC
06.2016 - 07.2019
Legal Discovery Analyst
CRMC Claims Resolution Management Corporation
05.2016 - 09.2020
Massage Therapist
Self Employed
04.2013 - Current
NVQ Level 3 - Holistic Massage
School of Natural Therapies
12.2012 - 04.2013
Master of Arts - Arts Journalism
Accademia Nazionale D'Arte Drammatica Silvio D'Amico
08.2009 - 05.2010
Bachelor of Arts - Drama and Theatre Studies
University of Roehampton
09.2005 - 06.2008