Vita Makovska
Edinburgh
Summary
Having owned a retail business in the Ukraine for 16 years, I have dealt successfully with all aspects of running a business including providing excellent customer service for many years. Having improved my English levels in recent months, I am now looking for a customer facing role in a fast-paced environment. I am an empathetic person with great work ethic and communication skills, and I really enjoy connecting with people and building strong relationships with customers.
Overview
32
32
years of professional experience
Work history
Volunteer store worker
Edinburgh Charity Shop
04.2023
Cleaner
The University of Edinburgh
01.2024 - 07.2025
- I currently work as a cleaner at the University of Edinburgh. I make sure that classrooms, offices, corridors, and toilets stay clean and welcoming for students and staff. I follow health and safety rules, use cleaning tools and products carefully, and work both on my own and with others to keep the university looking its best.
Volunteer Support Assistant
Volunteer organization "Abandoned Artist Team"
12.2024 - 01.2025
Warehouse Assistant
Warehouse “Schuh” (Bathgate)
08.2023 - 12.2023
Cleaner
The University of Edinburgh
10.2022 - 06.2023
Owner
Self-employed
06.2006 - 05.2022
- Company Overview: Owner of several clothing stores "Jeans Super Sale"
- I ran my own fashion retail business for 16 years, where I was responsible for day-to-day operations, all administrative and tax procedures, delivering high-quality customer service, liaising with manufacturers, stocktaking and ordering, handling cash and card payments, maintaining the shop, and staying up to date with fashion industry trends.
- Owner of several clothing stores "Jeans Super Sale"
Real Estate Agent
Professional Real Estate Agency
03.2018 - 12.2020
Operations Manager
Private Entertainment Company
01.2002 - 12.2005
Store Supervisor
Grocery Store
09.1997 - 11.2001
Senior Sales Assistant
Alcohol Store
07.1994 - 08.1997
Cashier
Cafeteria in a Large Department Store
07.1993 - 07.1994
- At the beginning of my career, I worked in a cafeteria where I was responsible for preparing and serving food and drinks, handling cash payments, keeping the area clean and tidy, and providing friendly customer service in a fast-paced environment.
Education
SCQF 5 - SVQ 2 - National 5, Skills for Work National 5, ESOL English
Edinburgh College
08.2024 - 6 2025
English language course according to the “Step” program from British Council - English Level 4
British Council
04.2024 - 6 2024
SCQF 4 - SVQ 1 - National 4, Skills for Work National 4, ESOL English
Edinburgh College
08.2023 - 6 2024
SCQF 3 - National 3 - Skills for Work National 3, ESOL ENGLISH
Edinburgh College
08.2022 - 6 2023
SCQF 4 - SVQ 1 - National 4, Skills for Work National 4, Organisation of Trade and Merchandising of Food Products
Khmelnitsky College of Trade and Economics
09.1991 - 6 1993
SCQF 3 - National 3 - Skills for Work National 3
Ukraine Secondary School
08.1980 - 5 1991
Skills
- Self-motivated
- Innovative problem solving
- Team player
- Communication skills
- Leadership skills
- Customer service skills
- Training
- Managing teams
- Dynamic storytelling
- Creativity
Languages
English (upper-intermediate)
Polish (beginner)
Russian (native)
Ukrainian (native)
Custom
I have many interests in particular psychology and this is something that I am passionate about. I have always been a 'people person' and love working with the public and being able to provide great customer service with a smile.
Timeline
Volunteer Support Assistant
Volunteer organization "Abandoned Artist Team"
12.2024 - 01.2025
SCQF 5 - SVQ 2 - National 5, Skills for Work National 5, ESOL English
Edinburgh College
08.2024 - 6 2025
English language course according to the “Step” program from British Council - English Level 4
British Council
04.2024 - 6 2024
Cleaner
The University of Edinburgh
01.2024 - 07.2025
Warehouse Assistant
Warehouse “Schuh” (Bathgate)
08.2023 - 12.2023
SCQF 4 - SVQ 1 - National 4, Skills for Work National 4, ESOL English
Edinburgh College
08.2023 - 6 2024
Volunteer store worker
Edinburgh Charity Shop
04.2023
Cleaner
The University of Edinburgh
10.2022 - 06.2023
SCQF 3 - National 3 - Skills for Work National 3, ESOL ENGLISH
Edinburgh College
08.2022 - 6 2023
Real Estate Agent
Professional Real Estate Agency
03.2018 - 12.2020
Owner
Self-employed
06.2006 - 05.2022
Operations Manager
Private Entertainment Company
01.2002 - 12.2005
Store Supervisor
Grocery Store
09.1997 - 11.2001
Senior Sales Assistant
Alcohol Store
07.1994 - 08.1997
Cashier
Cafeteria in a Large Department Store
07.1993 - 07.1994
SCQF 4 - SVQ 1 - National 4, Skills for Work National 4, Organisation of Trade and Merchandising of Food Products
Khmelnitsky College of Trade and Economics
09.1991 - 6 1993
SCQF 3 - National 3 - Skills for Work National 3
Ukraine Secondary School
08.1980 - 5 1991
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