Vishwajith Mulki
London
Summary
Results-driven professional with a Master's in Logistics and Supply Chain Management, seeking a challenging role as a highly skilled and motivated Supply Chain Manager or Supply Chain Analyst. Bringing a diverse background encompassing extensive project management experience and a solid foundation in supply chain and logistics. Proven ability to optimise end-to-end supply chain processes, enhance operational efficiency, and drive cost savings. Adept at leveraging advanced data analysis skills to extract valuable insights and inform strategic decision-making. Committed to delivering innovative solutions and contributing to organisational success through a holistic understanding of supply chain dynamics.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Team Member
Tesco Extra Hackney
Greater London
03.2023 - Current
- Managed customer inquiries, ensuring a positive shopping experience with excellent service, resulting in increased customer satisfaction
- Collaborated with team members to uphold store cleanliness and organization, contributing to a welcoming environment for shoppers
- Operated checkout efficiently, handling transactions accurately and providing friendly assistance to customers, enhancing their overall shopping journey
- Participated in inventory management, conducting regular stock checks and restocking shelves promptly to meet customer demands effectively
- Assisted in promotional activities and merchandising, contributing to successful sales campaigns and maintaining an attractive product display
- Engaged in cross-functional teamwork, supporting colleagues in various tasks to optimize store operations and deliver outstanding customer service.
Technical Support Engineer
GlowTouch Technologies
Mangalore
12.2019 - 07.2022
- Conducted in-depth analysis of technical issues, identifying root causes, and implementing effective solutions, showcasing problem-solving skills
- Collaborated with cross-functional teams to share insights and contribute to the enhancement of support processes and systems
- Consistently met or exceeded sales and performance targets, demonstrating a proactive approach to goal achievement
- Recognized for exceptional problem-solving skills, resolving customer queries promptly and effectively, leading to high customer satisfaction
- Participated in ongoing training to stay updated on new technologies and industry trends, ensuring the ability to address emerging customer needs
- Maintained accurate and detailed records of customer interactions, technical issues, and resolutions to contribute to knowledge management and continuous improvement.
Project Executive
Elemental Fixtures Pvt Ltd
Bengaluru
10.2018 - 10.2019
- Directed and supervised front-of-house operations, maintaining the highest company standards for Elemental Fixtures
- Exceeded company standards in front-of-house operations, enhancing overall client satisfaction
- Demonstrated adeptness in workforce management by efficiently scheduling shifts based on demand and staff availability
- Successfully contributed to the development and execution of long-term business strategies for Elemental Fixtures
- Maintained accurate and detailed records of project activities, contributing to knowledge management and continuous improvement
- Collaborated with internal teams to streamline project processes, leading to increased operational efficiency
- Conducted regular reviews of project processes and outcomes, identifying areas for improvement and implementing effective solutions.
Graduate Trainee Engineer, Quality Control
Elemental Fixtures Pvt Ltd
Bengaluru
08.2018 - 10.2018
- Played a pivotal role in forecasting long-term business objectives, contributing to strategic planning initiatives
- Orchestrated seamless cross-functional collaboration among Design, Production, Quality, and Logistics departments to optimize project outcomes for Elemental Fixtures
- Fostered effective communication and collaboration, ensuring a cohesive approach to project execution
- Gained valuable insights into quality assurance processes, contributing to maintaining rigorous quality standards throughout the production cycle
- Collaborated with cross-functional teams to enhance overall product quality and streamline quality control processes
- Conducted regular audits and inspections to identify and address quality issues, contributing to continuous improvement initiatives.
Intern
Mangalore Chemicals & Fertilizers Limited
Mangalore
08.2017 - 08.2017
- Provided effective customer support during a week-long internship, addressing queries and concerns related to Hero Motorcycles under the guidance of experienced service engineers.
Intern
Hero Motor Cycles
Mangalore
07.2017 - 08.2017
- Provided effective customer support during a week-long internship, addressing queries and concerns related to Hero Motorcycles under the guidance of experienced service engineers.
Intern
Mandovi Motors Private Limited
Mangalore
07.2016 - 07.2016
- Acquired practical experience in preventive maintenance, collaborating with maintenance engineers to ensure the optimal performance of manufacturing equipment
- Demonstrated commitment to customer satisfaction by actively engaging in addressing customer queries and concerns during the internship.
Intern
Advaith Jcb
Mangalore
01.2016 - 01.2016
- Played a key role in quality control procedures during a week-long internship, conducting inspections and tests to ensure the production of high-quality automotive components
- Actively supported the manufacturing team in production processes of automotive components, gaining hands-on experience and contributing to the resolution of engineering-related issues under the mentorship of seasoned engineers.
Education
Master's degree - Logistics and Supply Chain Management
University of Greenwich
01.2023
Bachelor's degree - Mechanical Engineering
Sahyadri College of Engineering and Management
01.2018
Skills
- Project Management
- Supply Chain Optimization
- Data Analysis
- Team Leadership
- Communication
- Problem Solving
- Stakeholder Management
- Process Optimization
- Quality Control
- Strategic Planning
- Inventory Management
- Customer Service
- Risk Management
- Technical Support
- Collaborative Teamwork
Certification
- Managing Time-Constrained Projects With Microsoft Project
- Excel Essential Training (Microsoft 365)
- Excel: Pivot Tables In Depth Field Of Study: Computer Software & Applications Program
- Learning Matlab
- Learning Minitab (Version Minitab 17)
- Learning Sap MM (Materials Management)
- Managing Time-Constrained Projects with Microsoft Project
- Microsoft Project Step By Step: Planning For Successful Project ManagementProject Management Institute (PMI)
- Power Bi Essential Training
- Powerpoint Quick Tips
- Python Data Analysis
- Python: Working with Predictive Analytics
- R For Data Science: Analysis and Visualisation
- SQL For Data Analysis
- Tableau Essential Training
Languages
English
First Language
Hindi
Proficient (C2)
C2
French
Beginner
A1
German
Beginner
A1
Tamil
Elementary (A2)
A2
Timeline
Retail Team Member
Tesco Extra Hackney
03.2023 - Current
Technical Support Engineer
GlowTouch Technologies
12.2019 - 07.2022
Project Executive
Elemental Fixtures Pvt Ltd
10.2018 - 10.2019
Graduate Trainee Engineer, Quality Control
Elemental Fixtures Pvt Ltd
08.2018 - 10.2018
Intern
Mangalore Chemicals & Fertilizers Limited
08.2017 - 08.2017
Intern
Hero Motor Cycles
07.2017 - 08.2017
Intern
Mandovi Motors Private Limited
07.2016 - 07.2016
Intern
Advaith Jcb
01.2016 - 01.2016
Master's degree - Logistics and Supply Chain Management
University of Greenwich
Bachelor's degree - Mechanical Engineering
Sahyadri College of Engineering and Management
- Managing Time-Constrained Projects With Microsoft Project
- Excel Essential Training (Microsoft 365)
- Excel: Pivot Tables In Depth Field Of Study: Computer Software & Applications Program
- Learning Matlab
- Learning Minitab (Version Minitab 17)
- Learning Sap MM (Materials Management)
- Managing Time-Constrained Projects with Microsoft Project
- Microsoft Project Step By Step: Planning For Successful Project ManagementProject Management Institute (PMI)
- Power Bi Essential Training
- Powerpoint Quick Tips
- Python Data Analysis
- Python: Working with Predictive Analytics
- R For Data Science: Analysis and Visualisation
- SQL For Data Analysis
- Tableau Essential Training
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