VISHNU PRIYA SIVARAMAN RENUKA
Business Operations Analyst
Stoke
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Engineer - Projects
Kerala State Co-operative Institute of IT, Electronics & Communications LTD
Thiruvananthapuram
01.2018 - 12.2019
- Managed,planned, monitored and reported on key project engineering goals from conception through implementation.
- Collaborated with all departmental teams to effectively lead a 10 million project.(Value in INR)
- Communicated with Sr. project managers to create more efficient methods.
- Balanced requirements, schedule and supplier capabilities to define models and deliverables.
- Worked with operators,supervisors, and maintenance departments to improve process and troubleshoot repairs.
- Set and met 90 percent of project deadlines.
- Conduct digital marketing campaigns, trade shows, exhibitions, etc., to increase the company’s recognition.
Business Operations Associate
Concept OWL Ranksurge Pvt Ltd
Thiruvananthapuram
10.2014 - 12.2018
- Make sure our web presence is market-relevant and achieves our goals by working with the head of operations.
Make sure all marketing initiatives mirror your company's core values and brand statements. - Maintaining the highest quality of customer care for both external clients and staff members at headquarters and field offices while controlling and collecting customer receivables.
- Responsible for gathering the necessary data to assist Management with account specific decisions.
- Monthly report generations, test generations and email marketing - Manage internal communication channels, keeping staff abreast of the latest news
- Grow new leads, including marketing-qualified leads, by converting site traffic through calls-to-action, landing pages, lead generation content (including offers)
- I acted as the support contact for field offices and leadership with regards to inquiries concerning all branches, including but not limited to queries about Vendor Management Systems and payment rules and/or procedures, etc.Liaised with clients to provide status updates on accounts and projects.
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Collected, organized and provided data to maintain program status and customer commitments.
Business Analyst
Uniware Solutions Pvt Ltd
Thiruvananthapuram
08.2012 - 08.2014
- Developed effective working relationships by identifying potential customers
- Completed in-depth analyses for business-optimization projects, reporting tools, back-office programs and payment-processing apps.
- Acts as a liaison between departmental end-users
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies.
- Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Education
Bechelor Of Engineering - Electronics & Communication
Anna University
01.2008 - 01.2012
Master of Science - Project Management
University of Salford
Manchester 09.2022 - Current
Skills
Digital Marketingundefined
Timeline
Master of Science - Project Management
University of Salford
09.2022 - Current
Engineer - Projects
Kerala State Co-operative Institute of IT, Electronics & Communications LTD
01.2018 - 12.2019
Business Operations Associate
Concept OWL Ranksurge Pvt Ltd
10.2014 - 12.2018
Business Analyst
Uniware Solutions Pvt Ltd
08.2012 - 08.2014
Bechelor Of Engineering - Electronics & Communication
Anna University
01.2008 - 01.2012
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