VISHNU PRASAD KUNHINAMPARAMBATH

Oversaw daily housekeeping operations in public areas and guest suites, ensuring adherence to luxury brand standards.

Led and trained a diverse housekeeping team to achieve exceptional cleanliness and personalized guest experiences.

Conducted inspections and implemented preventive maintenance schedules for safety and hygiene compliance.

Managed inventory, ordering, and tracking of cleaning supplies and equipment to optimize resource use.

Collaborated with Front Office, Food & Beverage, and Engineering departments to enhance guest service efficiency.

Developed and implemented process improvements and training programs to boost productivity.

Addressed guest feedback and resolved service issues promptly to uphold high satisfaction ratings.

• Key Team Contributor: Played a vital role within the pre-opening team during the dry dock phase, actively involved in preparing rooms and facilities for the Ritz-Carlton on Sea luxury yacht's inaugural voyage.
• Exceptional Cleaning Standards: Demonstrated a strong commitment to maintaining exceptional cleanliness levels, contributing to the Ritz-Carlton on Sea achieving the highest cleanliness score among all Ritz-Carlton properties.
• Enhancing Luxury Experience: Collaborated effectively with the team to help establish the Ritz-Carlton on Sea as the epitome of luxury, ensuring that every aspect was executed flawlessly for an unforgettable guest experience during their first voyage.

• Successful JCI Accreditation Preparation: Played a pivotal role in preparing and leading the department through the rigorous process of achieving JCI accreditation.
• Exceptional Leadership During the Pandemic at Meitra Hospital: Served as a Housekeeping Executive during the challenging peak of the COVID-19 pandemic at Meitra Hospital.
• Adapted to New Environment and Protocols: Successfully navigated the complexities of a rapidly changing healthcare environment, swiftly adjusting to new safety protocols and healthcare guidelines to ensure the highest level of cleanliness and hygiene within the hospital.
• Efficient Room Management and Pest Control: Spearheaded room division management and pest control measures, playing a pivotal role in maintaining the hospital's infection control standards, contributing to the safety and well-being of both patients and staff.
• Effective Team Management: Stepped into the role of Shift In-Charge, skillfully overseeing a team of more than 150 staff members and 8 supervisors. Managed staffing schedules, assignments, and training to ensure seamless operations and a consistently safe and clean hospital environment.