Accomplished software testing professional with extensive expertise in Python, Java, and JavaScript, specializing in both functional and non-functional testing across desktop, web, IVR, and mobile applications. Proficient in automation tools such as Selenium, Playwright, and Cucumber BDD Framework, with a strong background in Agile scrum methodologies. Demonstrated success in diverse domains including insurance, travel, finance, telecom, e-commerce, supply chain management, and banking. Adept at leveraging CICD pipelines with tools like Jenkins and Docker to enhance testing efficiency. Committed to delivering high-quality software solutions through rigorous manual and automated testing processes.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work history
Software Tester
NQC
07.2024 - 06.2025
Developed an Automation Framework with POM for a globally recognized Supply Chain product used extensively worldwide.
Implemented Playwright-based automation for the Regression Suite, optimizing the continuous job execution process for business test data generation. This solution reduced execution time by 40%, enhanced test coverage and minimized manual intervention.
Quickly mastered the complex system architecture and received organizational-level recognition for identifying critical bugs.
Proposed enhancements to improve product usability, making the system more user-friendly and intuitive.
Implemented key changes to streamline team productivity and optimize the team management process.
Recommended and introduced robust tools such as Playwright, Jira(Kanban), Slack, Confluence, and Google Workspace to enhance team collaboration, streamline workflows, and improve overall productivity.
Quality Test Analyst
FATHUS Technology Services (FTS)
12.2017 - 12.2023
Led comprehensive testing for intricate software systems, achieving a 98% defect closure rate in collaboration with development teams.
Executed Unit, Integration, Software Integration, Production, and ad-hoc tests, applying agile methodologies and utilizing SQL and MongoDB for database queries.
Spearheaded test automation with an 80% coverage rate, reducing manual testing efforts and enhancing regression testing.
Collaborated with cross-functional teams, making critical decisions under pressure for timely software releases. Ensure software quality.
Managed testing activities for complex projects, utilizing exploratory testing to uncover mission-critical defects. Create and maintain test plans.
Engaged in STLC, conducted feasibility analysis for automation, and led training sessions for team growth. Participate in sprint planning and reviews.
Proficient in conducting experiential/exploratory testing to uncover hidden defects and enhance product quality.
Skilled in designing and implementing automated tests within Continuous Integration/Continuous Delivery pipelines.
Experienced in testing both web and native mobile (iOS/Android) applications for cross-compatibility and responsiveness.
Proficiency in programming with JavaScript or TypeScript for developing automated test scripts and frameworks. Design and develop automated tests. Improve testing efficiency.
Employed Playwright, Test Complete, and Cucumber BDD framework for automated test suite creation.
Coordinated end-to-end testing pipelines using JIRA and Jenkins, conducted API testing with Postman, and developed REST API test scripts with the Rest Assured framework.
Quality Analyst
Cognizant Technology Solutions
11.2011 - 04.2017
Automated testing with HP UFT, HP ALM, and GitHub for web-based and Windows applications, achieving 100% test coverage for critical functionalities.
Demonstrated expertise in testing service-oriented architectures and understanding data flow across distributed systems.
Experienced in loan processing and banking operations, ensuring compliance and customer satisfaction.
Developed and tested frameworks, data, and applications, actively participating in Defect Triage Meetings to resolve issues efficiently.
Ensured availability of design documents for cross-functional teams, enhancing project understanding and collaboration.
Provided end-to-end testing and support for application production environments. Identify, record, and track bugs.
Conducted IVR testing to validate call routing, voice recognition, and functionality.
Managed test activities and documentation using HP ALM, JIRA, and Confluence.
Performed performance testing with JMeter to meet application performance benchmarks and optimize bottlenecks.
Collaborated with stakeholders to coordinate and conduct User Acceptance Testing (UAT) in critical software releases. Write and execute test cases
Experienced Domains: Banking, Insurance, Travel and Tourism, Telecom, Gaming.