PERSONALPROFILE A passionate individual who is extremely motivated to constantly develop skills and grow professionally. I am eagerly looking for opportunities in the field of Management and administration. With my Masters degree and work experience I have earned so far, I will definitely give my best to become the asset of the organization.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Administration Assistant
churchfields nursing home
south woodford, City of London
05.2022 - 03.2023
WORKEXPERIENCE
Delegating responsibilities and supervising business operations
Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities
Resolving conflicts or complaints from customers and employees
Monitoring store activity and ensuring it is properly provisioned and staffed
Analyzing information and processes and developing more effective or efficient processes and strategies
Establishing and achieving business and profit objectives.
Manager
pala timber
pala
10.2020 - 04.2021
Conducted audits and risk assessments to achieve regulatory compliance.
Upskilled staff through targeted training opportunities, enhancing team capabilities.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Marketing Executive
gk associates
pala
07.2018 - 10.2020
Evaluated marketing campaigns using key metrics and performance indicators, enhancing future propositions.
Created engaging marketing materials, driving campaign and brand awareness.
Conducted market research to identify key customer segments and target audiences.
Education
Master of Science - Management
Brunel University London
01.2021 - 03.2023
Bachelor of Arts - Economics
MG university
06.2015 - 03.2018
Skills
Reliable & Professional
Sales and Marketing Skills
Excellent Communication
Team Player
Fast Learner
TECHNICALSKILLS
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Leadership Skills
Persistence
Good Interpersonal skills
Well Organized
Ability to Work Under Pressure
Accomplishments
Work with the Marketing teams to ensure that business
performance is clear and the drivers of performance are
understood, including promotion trends, brand/ customer
profitability and external competitor analysis
Develop financial analysis that challenges & evaluates all
marketing investment decisions and contribute to brand
strategy development including price/ promotional strategies
Provide leadership to teams through all planning processes
including forecasting/ budget and strategic planning
Meet with seniority including non-finance staff on a periodic
basis to provide performance analysis and updating on key
projects and finance alignment
Certified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing HomeCertified Nursing Assistant/Certified Medical Technician at Luther Manor Nursing Home/Beth Haven Nursing Home