Vishnu
London
Summary
I have been employed for a year at Cabin Club Hotels (UK) Limited in Soho, where I am currently the Facilities Manager. In this position, I'm in charge of the day-to-day management and upkeep of the hotel's common areas, guest rooms, and back-of-house areas. In order to guarantee guest satisfaction and safety, I also oversee the implementation of preventive maintenance programs for the HVAC, electrical, and plumbing systems, work with outside contractors on large repairs and renovation projects, make sure that environmental, health, and safety laws are followed, and react quickly to maintenance requests and emergencies.
I was employed at Technopark, Trivandrum from January 2020 to December 2020 as a Graduate Apprentice (Project Engineer). Among duties were asset management, the operation and maintenance of MEP equipment and vital facilities, as well as the monitoring and control of ongoing Mechanical, Electrical, and Plumbing (MEP) works and projects. I was involved in the design, estimation, and preparation of tender documentation for a variety of systems, including water treatment and distribution systems, plumbing, lifts, fire prevention systems, chilled water systems, STPs, and BMS.
Overview
5
5
years of professional experience
Work History
Facilities Manager
CABIN CLUB HOTELS (UK) LIMITED
09.2023 - Current
- Oversee the daily operations and maintenance of hotel facilities, including guest rooms, common areas, and back-of-house spaces.
- Manage a team of maintenance and housekeeping staff, providing training and performance evaluations.
- Implement preventive maintenance programs to ensure the longevity and efficiency of HVAC, electrical, and plumbing systems.
- Coordinate with external contractors for major repairs and renovation projects, ensuring minimal disruption to hotel operations.
- Ensure compliance with all health, safety, and environmental regulations, conducting regular safety audits and drills.
- Respond promptly to maintenance requests and emergency situations, ensuring guest satisfaction and safety.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
Front Office Executive
CABIN CLUB HOTELS (UK) LIMITED
08.2022 - 07.2023
- Manage check-in and check-out process efficiently, handling guest requests and complaints promptly.
- Maintained accurate guest records, processed reservations, and updated room availability using hotel management software.
- Handle phone calls, emails, and in-person inquiries regarding hotel services, amenities, and local attractions.
- Coordinate with housekeeping and maintenance departments to address guest needs and ensure room readiness.
- Provide concierge services, including booking transportation, making restaurant reservations, and arranging tours.
Graduate Apprentice (Project Engineer)
Technopark
01.2020 - 12.2020
- Primary role is to Monitoring & Control ongoing Mechanical, Electrical, and Plumbing (MEP) works and Projects inside the campuses.
- Asset Management including Operation & Maintenance of MEP equipment and Critical facilities.
- Design, Estimation, and Preparation of Tender documents for various systems such as Chilled Water Systems (water-cooled chiller and connected equipment), STPs, BMS, Plumbing, Lifts, Fire Protection Systems, Water Treatment, and Distribution systems.
- Outlined project cost estimations, expenses and controls to limit deviation from stated project targets.
- Managed project goals, management, and controls to limit deviation from stated project targets.
- Designed and updated manuals, safety protocols, and operational guidelines for employee reference.
- Estimated change orders and costs for the project manager.
Education
MBA - International Business
University of Greenwich
Greenwich, United Kingdom09.2023
Bachelor of Science - Mechanical Engineering
UKF College of Engineering And Technology
India06.2019
Skills
- Space Planning
- Team direction
- Schedule Management
- Budgeting and financial management
- Building inspections
- Asset Management
- Building Maintenance
- Leadership and supervision
- Performance Evaluations
- Planning and scheduling
Languages
Malayalam
Native language
English
Advanced
C1
Tamil
Upper intermediate
B2
Timeline
Facilities Manager
CABIN CLUB HOTELS (UK) LIMITED
09.2023 - Current
Front Office Executive
CABIN CLUB HOTELS (UK) LIMITED
08.2022 - 07.2023
Graduate Apprentice (Project Engineer)
Technopark
01.2020 - 12.2020
MBA - International Business
University of Greenwich
Bachelor of Science - Mechanical Engineering
UKF College of Engineering And Technology
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