VISHAVJIT SINGH

Store Manager
Fone Tech – Stamford, UK
Apr 2024 – Present

• Led daily store operations, boosting customer satisfaction by 25% through effective issue resolution.
• Trained and mentored 5+ new employees, enhancing team capability and productivity.
• Managed inventory and placed timely orders, ensuring 100% stock availability.
• Repaired mobile phones, laptops, tablets, and iPads, achieving a 95% customer approval rating.
• Implemented promotional displays, increasing foot traffic and sales by 15%.

Jun 2023 – Apr 2024

• Assembled pizzas and prepared side orders while maintaining 100% compliance with food hygiene standards.
• Handled till operations and completed opening/closing procedures with accuracy and accountability.
• Prioritized daily tasks and supported team workflow, reducing order preparation time by 20%.
• Resolved customer complaints on-site, improving retention and positive reviews.