Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
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VISHAL KANOJIYA

Manchester ,United Kingdom

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Overview

17
17
years of professional experience

Work history

Restaurant manager

Tim Hortons UK & Ireland
Manchester , United Kingdom
12.2022 - Current
  • Enhanced customer satisfaction by addressing and resolving complaints promptly.
  • Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
  • Increased table turnover rate with efficient floor management.
  • Tracked key performance indicators on a weekly basis; identified areas needing improvement.
  • Managed daily operations for smooth restaurant functioning.
  • Monitored stock levels regularly; minimised waste and over-ordering incidents.
  • Streamlined staff rotas to optimise efficiency.
  • Trained new team members, enhanced service quality.
  • Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.

Area Manager

Cafe Coffee Day
01.2021 - 11.2022
  • Developed sales strategy based on research of consumer buying trends and market conditions
  • Planned operations to meet established schedules, factoring in order demands and business forecasts
  • Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources
  • Managed inventory and reduced shrinkage by 100% through detailed monitoring of daily operations and stock
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes

Cafe Manager

Cafe Coffee Day
03.2014 - 12.2020
  • Secured daily cash by verifying totals and making nightly deposits
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service
  • Grew cafe sales by effectively marketing business and improving customer relations strategies
  • Supported customers with unique dietary challenges with customizable menu offerings
  • Managed display products effectively to achieve consistent sales with minimal waste

Bar Team Leader

Premier Inn Hotel Heathrow London
10.2010 - 02.2012
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments

Brew Master

Barista Lavazza
Mumbai
10.2008 - 09.2009
  • Assigned daily work tasks and set weekly schedules
  • Adhered to good manufacturing practices and standard operating procedures

Education

Post Graduation - Hospitality and Tourism Management

Zaskin College
10.2011

B.Com -

J D C Btyco College
05.2009

Diploma - Hotel Management & Catering Technology

MGV's College Of Hotel Management
Nashik
06.2008

Skills

  • English
  • Hindi
  • Marathi

Personal Information

  • Date of birth: 05/17/1986
  • Nationality: Indian
  • Marital status: Married

Custom

  • Traveling
  • Football
  • Cooking

Timeline

Restaurant manager

Tim Hortons UK & Ireland
12.2022 - Current

Area Manager

Cafe Coffee Day
01.2021 - 11.2022

Cafe Manager

Cafe Coffee Day
03.2014 - 12.2020

Bar Team Leader

Premier Inn Hotel Heathrow London
10.2010 - 02.2012

Brew Master

Barista Lavazza
10.2008 - 09.2009

Post Graduation - Hospitality and Tourism Management

Zaskin College

B.Com -

J D C Btyco College

Diploma - Hotel Management & Catering Technology

MGV's College Of Hotel Management

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VISHAL KANOJIYA