Vishal Sharma
Bilaspur,India
Summary
Experienced IT professional with over 15 yrs in IT industry focuses on System administration and security. Excellent reputation for resolving problems and improving customer satisfaction. Capable of optimizing server performance and ensuring system reliability through proactive monitoring. Skilled in troubleshooting complex issues and implementing robust solutions to enhance operational efficiency. Oversees day-to-day duties with strong planning and organization skills to delivers projects in timely manner.
Overview
17
17
years of professional experience
4019
4019
years of post-secondary education
1
1
Certification
Work History
Unix Administrator -L3
Wipro Technologies Ltd.
07.2022 - 02.2025
- Managed 500+ Linux-based Production / DR systems to achieve optimal performance and reliability for critical business operations.
- Maintained updated documentation for easier troubleshooting.
- Creation and management of user accounts to ensure authorized access only.
- Maintained and managed high availability clusters in Prod / DR environments.
- Maintained flexible schedule and responded to after-hours and weekend emergencies to quickly resolve issues.
- Controlled access to Unix systems, setting up accounts and access levels.
- Requisitioned hardware and software to meet changing organizational needs.
- Provided system support; resulted in minimal disruption during outages.
- Coordinated with software teams to resolve technical issues swiftly.
- Managed system upgrades and migrations, achieving seamless transitions and minimal disruptions.
- Executed routine maintenance tasks and troubleshooting procedures to sustain system configurations and software installations.
- Worked closely with security team to establish and enforce security policies for identity and access controls.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
Engineer -Server management
Wipro Technologies Ltd
Chandigarh
03.2013 - 06.2022
- Managed Linux Cloud Portal and website hosting at NIC-NDC.
- Responsible for troubleshooting and server hardening in datacenter.
- Managing and maintaining 300+ datacenter servers including clusters, patching servers WSUS, NMS etc.
- 24/7 technical support to all Chandigarh government departments from NDC.
- Successfully delivered on tasks within tight deadlines.
- Handling of day to day Issues regarding all devices in network datacenter.
- Managed on-site evaluations, internal audits and customer surveys.
- Responsible for patching servers and software when new versions arrive.
- Responsible for all kind of installations like OS / Software on NDC servers.
- Coordinated with security admins to apply new security policies in NDC.
- Responsible for creating Backup and recovery policies in the datacenter.
- Responsible for maintaining 100% uptime of servers / applications in NDC.
IT / EDP Manager
MG Contractors Pvt. Ltd.
Panchkula, Haryana
09.2010 - 02.2013
- Handling / Maintenance of Desktop Based ERP Application & SQL Server Database on Windows Server 2003 and connecting all the sites with the Server
- System’s Analysis & Troubleshooting work at Head Office and all related company sites all over India (including time to time visit)
- Maintaining DHCP and File System on windows Server 2003
- High end Server management and monitoring, troubleshooting, Server Hardening & WSUS, Backups, and Security
- Handling, Maintenance of Ubuntu / Linux Based Firewall-NTOP, Webmin installed
- Full Tech
- Support on MS windows environment (S/w, H/w, Networking & Troubleshooting) At Companies Head Office and all related Sites
Technical Support Associate
HCL Info system Ltd. & NIC (National Informatic Center)
Kaithal, Haryana
02.2009 - 07.2009
- Managed Linux based CIPA Software (Common Integrated Police Application)
- 24/7 Technical Support in Police stations
- Detailing & Teaching about Software Application to the police employees
- Network LAN/ WAN maintenance & troubleshooting
Technical Support Assistant
NIIT Limited.
Bilaspur, Himachal Pradesh
11.2007 - 01.2009
- Windows & other software installations on all Systems
- Troubleshooting and error handling
- Maintenance of Network LAN and devices like Hubs, Switches, Routers etc
- Teaching Basic knowledge of Computers to the students
Education
PGDPM - Diploma in Personal Management & Labour Welfare
Himachal Pradesh University
Shimla06.2010
B.Tech - Computer Science & engineering
Punjab Technical University
Ludhiana, PunjabSkills
OS -
- Unix/Linux
- Red Hat 6,7,8
- Centos7,8
Technologies -
- Data Center Technologies
- VMware
- MS Hyper-V
- Web Hosting
- Hp Blade Server
Tools -
- Apache Directory Studio
- RHN satellite server
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Certification
- AWS certified cloud practitioner. 2023
- Diploma in Web Centric Curriculum, NIIT Delhi, 82.0%
- 6 months training in Networking, CMS Institute Chandigarh
Personal Details
Languages known - English, Hindi.
Date of Birth - 06/01/1983
Father’s Name - Sh Sita Ram Sharma
Address - #41, Near Post Office, Koserian, Bilaspur (H.P.)
Sex - Male
Marital Status - Married
Affiliations
- Explore new locations, Enjoy Bike rides with friends, Play Computer Games.
Timeline
Unix Administrator -L3
Wipro Technologies Ltd.
07.2022 - 02.2025
Engineer -Server management
Wipro Technologies Ltd
03.2013 - 06.2022
IT / EDP Manager
MG Contractors Pvt. Ltd.
09.2010 - 02.2013
Technical Support Associate
HCL Info system Ltd. & NIC (National Informatic Center)
02.2009 - 07.2009
Technical Support Assistant
NIIT Limited.
11.2007 - 01.2009
PGDPM - Diploma in Personal Management & Labour Welfare
Himachal Pradesh University
B.Tech - Computer Science & engineering
Punjab Technical University
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