Vishal Pal
Leeds
Summary
Friendly and customer-focused professional with experience in fast-paced, guest-facing environments. Known for creating positive first impressions, handling enquiries with confidence, and delivering consistently high standards of service. A reliable team player with strong communication skills, good IT proficiency, and a genuine passion for providing memorable guest experiences aligned with Hilton brand standards.
Overview
3
3
years of professional experience
Work history
Warehouse Operative
Amazon
Leeds
2025.07 - 2026.01
- Delivered service excellence in a fast-paced, target-driven environment, ensuring accuracy and efficiency under pressure.
- Maintained organised work areas and followed strict operational procedures, supporting a smooth end-to-end customer experience.
- Communicated effectively with team members to resolve issues quickly and meet daily performance targets.
- Demonstrated strong attention to detail when picking, packing, and quality-checking customer orders.
Care Worker
Comfort Call
Sheffield
2024.08 - 2025.05
- Provided compassionate, person-centred service while maintaining professionalism, discretion, and trust.
- Responded promptly to client needs and queries, ensuring a calm and reassuring experience at all times.
- Followed strict health, safety, and hygiene procedures, mirroring hospitality service standards.
- Worked independently and collaboratively across rotating shifts, demonstrating reliability and flexibility.
Data Analyst Intern
Sheffield Hallam University
Sheffield
2023.03 - 2024.06
- Delivered clear insights by translating complex information into accessible reports for stakeholders.
- Demonstrated strong coordination and communication while collaborating with multiple teams.
- Managed sensitive data with discretion and compliance, adhering to front office confidentiality standards.
- Utilised IT systems daily to enhance technical confidence and attention to detail.
Education
Master of Science - Big Data Analytics
Sheffield Hallam University
Sheffield 09/2022 - 11/2023
Bachelor of Science - Computer Applications
Ambedkar Institute of Technology
Delhi 07/2018 - 09/2021
Skills
- Guest Check-in & Check-out Support
- Exceptional Customer Service & Guest Relations
- Front-of-House Communication
- Handling Guest Queries & Feedback
- Cash Handling & Transaction Accuracy
- Health, Safety & Hygiene Compliance
- Team Collaboration & Cross-Department Support
- Time Management & Shift Flexibility
- IT Systems & Digital Records
- Professional Grooming & Presentation
Timeline
Warehouse Operative
Amazon
2025.07 - 2026.01
Care Worker
Comfort Call
2024.08 - 2025.05
Data Analyst Intern
Sheffield Hallam University
2023.03 - 2024.06
Master of Science - Big Data Analytics
Sheffield Hallam University
09/2022 - 11/2023
Bachelor of Science - Computer Applications
Ambedkar Institute of Technology
07/2018 - 09/2021