Vishal Mehtta

• Responsible for delivering a pure Growth model of high value new business by actively identifying, hunting and acquiring new digital opportunities within the market.
• Selling the digital product portfolio and propose right commercial model that will maximise revenue and meet the customer requirements.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via telephone, email and in-person engagement.
• Collaborated with marketing departments to support project rollout.
• Generated new business with marketing initiatives and strategic plans.
• Negotiated, prepared and signed contracts with clients.
• Performed research to uncover potential target areas, markets and industries.

• Identify Decision Makers and deliver a sales presentation on the benefits of accepting financial services and overcoming objections and thereby converting them into becoming ‘accepting’ merchants.
• Engage with business owners and decision-makers to convert them to clients, allowing them to offer our client as a payment service solution to their customers.
• Converting prospects to customers and ensure they are on-boarded correctly, working closely with internal teams.
• Generate leads and commit to excellent customer service throughout the whole sales cycle. Work collaboratively with internal stakeholders and teams to ensure the best possible merchant experience and to develop professionally.
• Exceeded goals through effective task prioritization and great work ethic.

• Ensuring clients receive the best estate agency service.
• Develop and maintain strong relationships with new and existing clients.
• Managing a portfolio of available properties and prospecting for new. Conducting successful market appraisals.
• Negotiating offer with buyers, liaising with conveyancers and other parties throughout the sales progression.
• Achieving monthly targets for the sale of residential properties.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Resolved problems, improved operations and provided exceptional service.
• Monitored company inventory to keep stock levels and databases updated.
• Exceeded goals through effective task prioritization and great work ethic.
• Maintained energy and enthusiasm in fast-paced environment.

• Responsible for direct sales and being the primary point of contact for both new and existing customers. Acted as an Area Sales Manager on numerous occasions.
• Manage store performance and set daily, weekly and monthly targets. Motivate staff, manage KPI's and individual performance.
• Analyzing and communicate complex data effectively. Conducting coaching and training.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Created spreadsheets using Microsoft Excel and Salesforce crm system for daily, weekly and monthly reporting.
• Conducting quality one to one, PDP and feedback.

Achievements:

Awarded and Rewarded as the Best Retail Store Manager at Sky Retail National Awards.

Quality Awards for best customer serviceably Hammerson pvt Ltd. Promoted as a Store Manager after 4 months in business. Overachieved Store KPI's on consistent basis.

• Responsible for cold calling, engaging them in conversation and then encouraging them to buy Energy, Telephone and Broadband services.
• Effectively managing and supervising team staff by planning and focusing sales target. Giving customer all advice on all aspects of gas and electricity, phone and broadband services.
• Meeting all sales targets and reporting directly to the Branch Manager. Sales of Gas, Electricity, telephone and broadband services
• Achieving a minimum target of 30 net units per week with maintaining the quality parameters. Managing multiple priorities and maintain effective results in an active driven workplace.
• Supervised 12 sales professionals and maximized sales team performance.
• Exercising strong interpersonal communication skills with the customers and department personnel. Trained new Sales Agents on field as a Mentor.
• Increased customer satisfaction by resolving issues.
• Prepared variety of different written communications, reports and documents.

Achievements:

Awarded as the Best Newcomer, Best District Manager, Best Telco Sales, Best Quality Sales and Best Team player. Earned numerous awards for exceeding monthly KPI's and best Salesperson twice during tenure. Promoted as a Certified Mentor in January 2011.

• Managed team of 25 Sales Representatives for cold calling of mobile phone contracts and upgrades.
• Led the division, overseeing sales, expenses, hiring, and employee discipline, feedback and appraisal from time to time.
• Formulating strategies for the queue and implementing them.
• Work force management on real time basis.
• Management information related job with respect to team performance data and quality.
• Identifying and implementing training programs for the team players on the operations floor with process-based training.
• Researching and imparting new information to the team from time to time.
• Analyzing various improvement trends on floor and deputing tasks to various responsible heads for the same.

Achievements:

Awarded and Rewarded as the Best Team and Best Team Leader of 2006 with highest Net Sales and Minimum disqualifications.