Vishal Kharb
Wembley,Greater London
Summary
Customer service professional with a proven track record in ensuring order accuracy and enhancing client satisfaction. Skilled in multitasking within high-pressure environments. Proficient in MS Office and booking systems, complemented by strong time management and communication skills.
Overview
3
3
years of professional experience
Work history
Front desk receptionist
Ibis Hotel
Dehradun, India
11.2023 - 12.2024
- Executed front desk operations, greeting visitors and managing appointments.
- Handled calls and emails to coordinate scheduling efficiently.
- Maintained accurate records while assisting with administrative tasks.
- Delivered exceptional customer service and support to enhance visitor experience.
Assistant Waiter
Lemon Tree Hotel
Dehradun, India
06.2022 - 08.2023
- Delivered friendly and efficient customer service while taking orders and serving food and beverages.
- Maintained table cleanliness and handled payments to streamline operations.
- Provided assistance with menu knowledge, including drink pairings for enhanced guest experience.
Education
Master of Science - International Management and Business Development
Glasgow Caledonian University (GCU)
05.2025 -
Bachelor's of Computer Application - Computer Applications / Information Technology
Maharaja Agrasen Himalayan Garhwal University
08.2018 - 07.2021
Skills
- Customer service excellence
- Order accuracy
- Multitasking in fast-paced environments
- Menu and drink pairing expertise
- Communication and teamwork
- Conflict resolution strategies
- Computer proficiency (eg, MS Office, booking systems)
- Time management skills
- Phone and email etiquette
- Appointment scheduling
Languages
English
Hindi
Affiliations
- Travelling
- Playing games
Timeline
Master of Science - International Management and Business Development
Glasgow Caledonian University (GCU)
05.2025 -
Front desk receptionist
Ibis Hotel
11.2023 - 12.2024
Assistant Waiter
Lemon Tree Hotel
06.2022 - 08.2023
Bachelor's of Computer Application - Computer Applications / Information Technology
Maharaja Agrasen Himalayan Garhwal University
08.2018 - 07.2021
Similar Profiles
Malachi FlanaganMalachi Flanagan
Hotel Housekeeper at Ibis HotelHotel Housekeeper at Ibis Hotel
Saharsh NegiSaharsh Negi
Assistant Manager at Ibis HotelAssistant Manager at Ibis Hotel
LIMWEL RAMOSLIMWEL RAMOS
Team leader at Ibis HotelTeam leader at Ibis Hotel
Vishal KharbVishal Kharb
Sales Executive at S.K. AutomobilesSales Executive at S.K. Automobiles
Regina Agard-BrathwaiteRegina Agard-Brathwaite
Freelance Producer of Camden Youth Theatre at Camden People's Theatre and New Diorama TheatreFreelance Producer of Camden Youth Theatre at Camden People's Theatre and New Diorama Theatre