
Accomplished Senior business leader, with over 25 years of experience in the global ICT industry, excelling at leading sales teams, driving revenue growth, expanding market, and achieving operational excellence. A proven track record of consistently exceeding sales targets, fostering strong partnerships, improving sales processes, and delivering global connectivity, data center and customized global ICT solutions. My expertise in strategic planning and execution, along with a passion for leveraging technology to enhance sales processes, has consistently resulted in surpassing business objectives.
• Define and execute global sales strategies across data center colocation, wholesale sales & subsea capacity.
• Build and manage a global pipeline of Hyperscalers, cloud providers, OTTs, wholesale carriers, and enterprise clients.
• Lead high-value client relationships (Microsoft, AWS, Meta, Google, Telcos, ISPs).
• Establish and nurture strategic partnerships with global telco carriers and partner for selling wholesale services.
• Coordinate with marketing, finance, legal, and operations to align go-to-market execution.
• Represent the company at global forums (ITW, Data Cloud, Capacity events, PTC etc.)
• Managed complete P&L responsibilities for EMEA region, representing more than $100 mil annual revenue for managed services.
• Developed and executed regional sales and business development strategy, increased sales revenue by 10% in the first year.
• Initiated and nurtured strategic partnerships with telcos and partners, resulting in a 25% increase in customer satisfaction scores.
• Successfully supervised and developed a team of regional partner managers responsible for managing relations with partners.
• Owned P&L for global managed services, Data Center, MPLS, SDWAN, Ethernet, SaaS and cloud services with the annual revenues of $75 mil, ensuring a 20% increase in profit margins through strategic budgeting and cost control measures.
• Lead and manage relationships with large clients, driving a 20% increase in client retention and a 10% growth in annual revenue.
• Collaborate with cross-functional teams to ensure the timely delivery of managed services according to client needs.
• Develop and implement strategic account plans, resulting in the successful upsell and cross-sell of additional services.
• Secured several large global contracts across banking, aviation, government and media vertical with a total contract value of $50 mil.
• Directed global connectivity services business with the annual revenues exceeding $50 mil.
• Managed a portfolio of high-value clients, achieving a 25% increase in client satisfaction.
• Identified opportunities for increased revenue with existing clients, increasing profitability by 15%.
• Ensured compliance with industry regulations whilst maintaining high levels of service quality.
• Facilitated regional leadership role for driving business of wireless mobility solutions across the large enterprise market.
• Consistently exceeded sales targets by 20% through effective client relationship management and solution selling.
• Accomplished more than 50% market share for blackberry mailing solutions.
• Achieved strategic business alliances with top telecom operators and formulated joint go-to-market plans for SingTel services.
• Collaborated with product teams to provide customer feedback, contributing to product enhancements that improved customer satisfaction by 30%.
• Negotiated and closed deals with major accounts, leading to a 20% increase in average deal size.
• Managed key accounts and secured several high-value contracts, contributing to a 30% increase in market share.
• Implemented innovative client retention strategies, reducing churn rate.
• Excelled sales targets & Identified new business opportunities with comprehensive market analysis.