Virdzhinia Todorova
York,Yorksh
Summary
I am a highly motivated and determined individual, who is eager to always learn new things and acquire new skills in order to improve oneself. I like to always challenge myself and take up on new projects, which can add more diversity to my skills set.
Working with other people and as a part of a team has never been a difficulty for me as I am an approachable and cheerful person, who has a broad outlook on different cultures and beliefs. Over the years, through my different job experiences and my university studies, I have acquired the ability to learn fast and quickly adapt to new environments, as well as to work under pressure and mange my time wisely. I am committed to delivering high-quality results and excel in everything I do.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Waitress
Lucia Wine Bar and Grill
York
02.2022 - Current
- Similar to my other waitressing job I enhanced guest satisfaction through attentive and prompt service.
- I provided recommendations on specials or seasonal offerings to drive increased sales revenue.
- Working in Lucia I had to accommodate special event needs and provided customised services for personalised parties and work events.
- I always checked in with customers during meals to ensure orders were received correctly and met guests' expectations.
- I followed health and hygiene standards when handling food and reseting tables between customers.
- I always worked with the kitchen staff in order to meet customers specific dietary needs and preferences.
Fitness and wellbeing coach
Feel Electric
01.2022 - 09.2022
- As part of a Feel Electric team I have undergone full training on how to use the EMS equipment safely, while delivering session and how to interpret reslts from an InBody scanner.
- My duties included delivering 1-2-1 workout sessions to members, providing diet and lifestyle advice to aid achieving their goals and carrying out in-depth analysis of their InBody readings.
- I prioritised safety during all training sessions by enforcing strict adherence to guidelines and procedures.
LAMP Testing Laboratory Technician
University of York
07.2021 - 12.2021
- As a LAMP technician my main duties were to provide technical and scientific support in the lab such as to perform sample analysis of biological fluids (SARS Cov saliva samples) using loop-mediated isothermal amplification.
- To prepare reagents following established protocols.
- To maintain a clean and hygienic work area, reducing the risk of cross-contamination.
- To ensure data integrity when entering demographics and results in the lab information system.
- To understand, promote and apply COSHH/ Risk assessments and health and safety protocols for a containment Level 2+ laboratory.
- To ensure safety protocols were strictly followed to maintain a secure working environment.
Health and Fitness Coach
David Lloyd Health Club York
12.2020 - 07.2021
- As a health and fitness coach I used my ability to build rapport with gym members to drive gym engagement and deliver fantastic customer service.
- As part of my duties I also prepared and followed up on workout programs for members, who were new to the gym and lacked the knowledge and confidence to start their gym journey.
- I delivered professional advice on diet and nutrition to support weight loss goals.
- I instructed new gym members about correct use of weight, resistance and cardiovascular equipment to prevent injuries and accidents.
- I was responsible for maintaining safe gym environment for members by verifying cleanliness of equipment, common areas and service areas.
Restaurant supervisor
The Cut and Craft
01.2019 - 10.2019
- As a supervisor I coordinated daily restaurant operations, ensuring high quality service delivery at all times.
- I managed financial transactions accurately, safeguarding against loss or discrepancies in income.
- I managed inventory to avoid shortages and reduce waste.
- I was in charge of training new staff members, leading to improved service standards.
- I resolved customer complaints in a calm and professional manner to achieve positive outcomes.
- I ensured compliance with health and safety regulations at all times to maintain a safe environment for both staff and customers.
Waitress
La Vecchia Scuola
04.2015 - 12.2018
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Managed table settings for enhanced dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Handled payments.
Education
Level 2 Gym Instructor Certificate -
PT Academy
Birmingham 01.2019 - 12.2019
MBiomedSci (Hons) - Biomedical Sciences
University of York
York 09.2014 - 07.2018
Level 3 Personal Trainer Certificate -
PT Academy
Birmingham 07.2020 - 12.2020
Skills
- Integrity
- Adaptability
- Organization/Planning
- Teamwork
- Effective communication
- Customer service
- Microsoft Office
Languages
Bulgarian
Native
English
Proficient (C2)
References
References available upon request.
Personal Information
Date of birth: 10/14/95
Timeline
Waitress
Lucia Wine Bar and Grill
02.2022 - Current
Fitness and wellbeing coach
Feel Electric
01.2022 - 09.2022
LAMP Testing Laboratory Technician
University of York
07.2021 - 12.2021
Health and Fitness Coach
David Lloyd Health Club York
12.2020 - 07.2021
Level 3 Personal Trainer Certificate -
PT Academy
07.2020 - 12.2020
Restaurant supervisor
The Cut and Craft
01.2019 - 10.2019
Level 2 Gym Instructor Certificate -
PT Academy
01.2019 - 12.2019
Waitress
La Vecchia Scuola
04.2015 - 12.2018
MBiomedSci (Hons) - Biomedical Sciences
University of York
09.2014 - 07.2018
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