Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viral Patel

Front Desk
Wem

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Front Desk (Receptionist)

Swami Hotels Ltd
London, UK
06.2022 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Carried out day-to-day duties accurately and efficiently.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

Front Desk (Night Auditor) Receptionist

Swami Hotels Ltd
London, UK
05.2021 - Current
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Marketing Assistant

Jagannath Extrusion India Ltd
Ankleshwar, Gujarat, India
08.2016 - 01.2021
  • Worked as PA to GM Marketing to help him managing & performing all his work & customer related responsibilities. From sending quotations to collecting payments.
  • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning


Education

Secondary (10th) - General

Gujarat Secondary Education Board
Bharuch, Gujarat
04.2004 - 03.2005

12th - Commerce

Gujarat Secondary & Higher Secondary Edu. Board
Bharuch, Gujarat, India
05.2005 - 03.2007

Bachelor of Business Adminisration - Marketing

VNSGU
Bharuch,Gujarat,India
05.2007 - 04.2010

Master of Business Administration - Finance

Gujarat Technological University
Bharuch, Gujarat, India
05.2010 - 12.2014

Skills

Front desk management

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Timeline

Front Desk (Receptionist)

Swami Hotels Ltd
06.2022 - Current

Front Desk (Night Auditor) Receptionist

Swami Hotels Ltd
05.2021 - Current

Marketing Assistant

Jagannath Extrusion India Ltd
08.2016 - 01.2021

Master of Business Administration - Finance

Gujarat Technological University
05.2010 - 12.2014

Bachelor of Business Adminisration - Marketing

VNSGU
05.2007 - 04.2010

12th - Commerce

Gujarat Secondary & Higher Secondary Edu. Board
05.2005 - 03.2007

Secondary (10th) - General

Gujarat Secondary Education Board
04.2004 - 03.2005

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Viral PatelFront Desk