Viral Patel
Front Desk
Wem
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Front Desk (Receptionist)
Swami Hotels Ltd
London, UK
2022.06 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Front Desk (Night Auditor) Receptionist
Swami Hotels Ltd
London, UK
2021.05 - Current
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Marketing Assistant
Jagannath Extrusion India Ltd
Ankleshwar, Gujarat, India
2016.08 - 2021.01
- Worked as PA to GM Marketing to help him managing & performing all his work & customer related responsibilities. From sending quotations to collecting payments.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Mentored and guided executive team during business development decision-making to optimize profitability, marketing strategy and communications planning
Education
Secondary (10th) - General
Gujarat Secondary Education Board
Bharuch, Gujarat 2004.04 - 2005.03
12th - Commerce
Gujarat Secondary & Higher Secondary Edu. Board
Bharuch, Gujarat, India 2005.05 - 2007.03
Bachelor of Business Adminisration - Marketing
VNSGU
Bharuch,Gujarat,India 2007.05 - 2010.04
Master of Business Administration - Finance
Gujarat Technological University
Bharuch, Gujarat, India 2010.05 - 2014.12
Skills
Front desk management
Customer Service (Finance & Hotel Industry)
Personal Assistant to GM Marketing
Night Auditor
Timeline
Front Desk (Receptionist)
Swami Hotels Ltd
2022.06 - Current
Front Desk (Night Auditor) Receptionist
Swami Hotels Ltd
2021.05 - Current
Marketing Assistant
Jagannath Extrusion India Ltd
2016.08 - 2021.01
Master of Business Administration - Finance
Gujarat Technological University
2010.05 - 2014.12
Bachelor of Business Adminisration - Marketing
VNSGU
2007.05 - 2010.04
12th - Commerce
Gujarat Secondary & Higher Secondary Edu. Board
2005.05 - 2007.03
Secondary (10th) - General
Gujarat Secondary Education Board
2004.04 - 2005.03