CeMAP-qualified professional with extensive expertise in mortgage products and financial regulations. Demonstrates strong skills in credit assessment, relationship management, and client retention, driving business growth through effective cross-selling and client needs identification. Proven track record in improving conversion rates and profitability while ensuring regulatory compliance and adherence to audit standards. Adept at financial analysis, data interpretation, and budget management to enhance performance. Committed to service excellence through leadership, team building, coaching, and mentoring.
Mortgage & Protection Advice (CeMAP qualified – LIBF, 2024)
- Financial data analysis & credit assessment
- Regulatory compliance & audit standards
- Relationship management & client retention
- Sales, cross-selling & business development
- Budgeting, payroll & financial reporting
- Stakeholder engagement & communication
- Leadership, coaching & mentoring
- Multilingual: English, Gujarati, Hindi