VIPUL CHAUDHARY

* Monitored premises to ensure safety and security of all personnel and property .* Conducted regular patrols to identify potential security risks and address them promptly. * Responded to incidents effectively to maintain a safe environment for staff and visitors. * Prepared detailed reports on security incidents and presented findings to management.

* Inspected access points for signs of tampering and secured against misuse. * Upheld strict access controls for ensuring building security.

* Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.* Monitor and authorize entrance of vehicles or people in property.* Identify people entry, sign in and issues them Access pass to relevant areas. * Distribute and inform post /packaging to relevant department with record.* Check surveillance CCTV cameras periodically to identify disruptions or unlawful acts.

* Patrolling and securing areas. Monitoring and analysing CCTV camera footages. * Communicating any irregularities with management.*Ensuring compliances with Government regulations. * Site and event management. * Keeping incident report and site documents up to date. *Monitored surveillance footage to identify and respond to potential security threats.

*Used exceptional communication and relationship-building abilities to provide first-class service for optimized customer experiences. *Handled complaints calmly and professionally, seeking positive resolutions for optimum customer satisfaction.* Cashed up POS till systems accurately, escalating issues and discrepancies to management for swift run.

* Increased sales of average products by 11% utilizing merchandise expertise and Customer service skill. * Managed cash drawers, and other key holder duties. * Hired, trained, and managed team of 25 associates, including evaluating performance And enforcing disciplinary actions.

* Improved store status from market worst to best by implementing process improvements And identifying performance gaps for corrective action.

Welcome and greet guests, answer and direct incoming calls. * Inform guests of hotel rates and services.* Make and confirm reservations for guests.* Ensure proper room allocation, register and check guests in.

* Confirm relevant guest information. * Verify guest's payment method, verify and imprint credit cards for authorization.* Issue room keys and direct guests to their rooms, maintain clear and accurate records of guest room bookings.