Viorica Ciumacenco
London,United Kingdom
Summary
Detail-oriented professional with expertise in front desk management, executive scheduling, and VIP client coordination. Skilled in handling confidential documents, data entry, and professional call handling while ensuring seamless client communication. Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. Multilingual fluency in English, Russian, and Romanian enhances cross-cultural communication. Strong organisational and problem-solving abilities support efficient operations and high-level service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Studio supervisor- Reception
StretchLAB
Greater London, UK
10.2023 - Current
- Provided administrative and operational support, contributing to improved workflow efficiency.
- Facilitated training sessions for new hires, promoting skill development.
- Organised work schedules to meet demanding production goals.
- Oversaw budget planning to control costs effectively.
- Supervised daily studio operations ensuring compliance with safety regulations and quality standards.
- Coordinated scheduling of studio sessions and resource allocation to optimise workflow efficiency.
- Enhanced client relations by offering top-quality customer service.
Receptionist
Career Legal
London, United Kingdom
06.2024 - 09.2024
- Managed high-volume inquiries across multiple communication channels, resolving client and vendor concerns with professionalism and efficiency.
- Coordinated executive scheduling and front-office operations, ensuring optimal workflow and time management.
- Handled sensitive and confidential documentation with discretion, maintaining compliance with corporate policies and data protection regulations.
- Liaised between departments, legal teams, and external partners, facilitating clear communication and operational efficiency.
- Streamlined administrative tasks, including call management, data entry, document preparation, and correspondence handling.
- Ensured a polished and professional corporate reception environment, reinforcing a strong company brand and executive-level service standards.
Health Care Assistant
Christine Green
Southampton, UK
03.2022 - 11.2023
- Managed medical support tasks, including medication administration, mobility assistance, and patient safety.
- Ensured seamless coordination with healthcare teams, maintaining clear communication and compliance with care standards.
- Adapted to high-pressure situations, responding professionally to emergencies and challenges.
- Maintained strict confidentiality and accurate documentation, ensuring compliance with healthcare regulations.
Education
Bachelor of Law - LLB (Hons)
SOAS, University of London
City of London 09/2023 -
A-Levels - History, Criminology, Business, Russian
Bitterne Park Sixth Form
SouthamptonSkills
- Front desk management & executive scheduling
- Confidential document handling & data entry
- Professional call handling & client communication
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Multilingual: Fluent in English, Russian, and Romanian
- Strong organizational & problem-solving skills
- VIP client & visitor coordination
Languages
English, Russian, Romanian
Native
Certification
- Westlaw UK or LexisNexis Certification
- Food Safety and Hygiene Certificate
- Emergency First Aid at Work
- Medication Administration
Timeline
Receptionist
Career Legal
06.2024 - 09.2024
Studio supervisor- Reception
StretchLAB
10.2023 - Current
Health Care Assistant
Christine Green
03.2022 - 11.2023
Bachelor of Law - LLB (Hons)
SOAS, University of London
09/2023 -
A-Levels - History, Criminology, Business, Russian
Bitterne Park Sixth Form