Viorel Costelino Gologan
London,Edmonton
Summary
Experienced Uber Driver with a strong focus on customer satisfaction and safety. Skilled in route optimisation and traffic navigation, ensuring timely arrivals and efficient journey planning. Maintains high cleanliness standards and adapts to changing road conditions to enhance passenger comfort. Proven ability to manage deliveries with minimal delays, while providing friendly and reliable transportation services.
Overview
2
2
years of professional experience
Work History
Uber Driver
Uber
05.2024 - Current
- Demonstrated excellent navigational skills using GPS technology to find the most efficient routes.
- Provided safe and timely transportation for passengers to various destinations across the city.
- Assisted passengers with loading and unloading luggage, ensuring careful handling of belongings.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Greeted customers with warmth and professionalism, maintaining positive company reputation.
- Helped passengers with limited mobility into and out of vehicles.
- Used outstanding local knowledge to effectively navigate traffic accidents and incidents.
- Reduced customer journey times through prompt pickup and efficient route planning.
- Maintained high standards of vehicle cleanliness and hygiene, frequently sanitising surfaces.
- Secured passenger belongings for safe transport.
- Conducted regular vehicle maintenance checks to comply with safety regulations and standards.
- Adapted to dynamic road conditions and traffic patterns to maintain punctual service.
- Answered passenger questions about local area and advised on popular establishments.
- Kept vehicle interior and exterior spotless by carrying out vehicle deep cleaning, including pressure washing, shining and hoovering.
- Utilised strong communication skills to confirm pick-up details and ensure passenger satisfaction.
- Showcased flexibility by working varied hours, including late nights, weekends, and public holidays.
- Complied with all regulatory requirements, including insurance, vehicle standards, and driving laws.
- Employed defensive driving techniques to safeguard passengers and pedestrians in busy urban areas.
- Adapted quickly to changing road conditions and diversions to maintain schedules.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Maintained a clean and comfortable vehicle environment for optimal passenger satisfaction.
- Drove vehicles safely and responsibly, consistently adhering to road laws and regulations.
- Implemented feedback from passengers to improve service quality and passenger experience.
- Assisted passengers with luggage and mobility aids, ensuring a seamless travel experience.
- Followed strict confidentiality guidelines regarding passenger information and destinations.
- Monitored traffic conditions to proactively adjust routes and keep clients updated on arrival times.
- Determined optimum route to meet schedule targets and satisfy customers.
- Demonstrated excellent customer service skills by addressing passenger inquiries politely.
Education
NVQ Level 1 - Health And Social Care
Regent College London
Southall2024
Skills
- Customer service
- Route optimization
- Defensive driving
- Conflict resolution
- Traffic navigation
- Vehicle maintenance
- Safety compliance
- Communication skills
- Time management
- Problem solving
- Passenger assistance
- Logistics planning
- Cleanliness standards
- Local area knowledge
- Responsive listening
- Adaptability
- Multitasking
- Delivery driving
- Advanced vehicle operation
- Driving licence
- Knowledge of public safety
- Emergency Response
- GPS reading and monitoring
- Professional attitude
- Reliability
- Traffic law familiarity
- Flexible working hours
- Google maps navigation
- Vehicle and equipment safety
- Record-keeping
- Patience and resilience
- Transportation rules and policies
- Attentiveness
- First aid training
- Vehicle maintenance and cleanliness
- Google maps
- Professionalism
- Transportation law knowledge
- Fuel efficiency techniques
- Traffic avoidance
- Multi-Lingual communication
- Van driving
- Safe passenger transport
- Clean driving record
- Car driving
- Traffic report monitoring
- GPS operation
- Safe driving practices
- Punctuality
- Emergency First Aid
- Strategic loading methods
- Timely punctuality
Languages
Spanish
Advanced
C1
English
Advanced
C1
Costelino Viorel Gologan
Motivated and reliable individual with a strong work ethic and a positive attitude . Experienced in working both independently and as part of a team , with good communication and organisational skills. Quick to learn new tasks and always committed to delivering high - quality work . Seeking an opportunity to contribute to a professional environment while continuing to develop skills and experience .
Timeline
Uber Driver
Uber
05.2024 - Current
NVQ Level 1 - Health And Social Care
Regent College London