Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

viorel draghici

bedford,bedfordshire
viorel draghici

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Keen to develop and advance professionally into position offering additional professional challenge and room for advancement. Confident leader with background upholding high standards in busy industrial settings. Methodical thinker with proven organisational skills. Excels at logistical planning, supply management, and cost control. Reliable manufacturing team member with background in team leadership and [Number] years of related experience. Versed in assembly, machine operation and labour workforce requirements. Consistent about enforcing health, safety and good manufacturing practices. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
years of professional experience

Work history

gxo logistics
Bedford, Central Bedfordshire

Shift Manager
09.2022 - 07.2023

Job overview

  • Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
  • Completed comprehensive shift reports to support seamless handovers.
  • Increased team efficiency by analysing staff and equipment performance.
  • Updated training and procedures to address skills gaps and challenges.
  • Developed continuous improvement initiatives to drive team efficiencies.
  • Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
  • Trained and mentored new employees to maximise team performance.
  • Handled disciplinary investigations and hearings with strong employee relations knowledge.
  • Addressed staff absences and holiday requests to achieve consistent rota coverage.
  • Adhered to company standards and compliance requirements for operations and cleanliness.
  • Kept employees operating productively to meet business and customer needs.
  • Conducted audits and reviews to enhance team performance.
  • Evaluated team outputs and delivered constructive feedback to aid professional development.
  • Led by example and demonstrated company best practices.
  • Ordered stock and procured services to deliver on company goals.
  • Managed staff schedules, ensuring required coverage to meet shift needs within budget.
  • Managed operating budget by calculating daily expenses and revenues.
  • Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.

park road garage
Kempston, Bedford

Car Salesman
12.2016 - 08.2022

Job overview

  • Tailored customer advice to taste and budget for improved sales outcomes.
  • Produced results in line with KPI and sales targets.
  • Highlighted product features by detailing benefits based on customer needs and personalities.
  • Photographed cars for online listings to encourage new customer footfall.
  • Exceeded customer expectations throughout entire sales process.
  • Leveraged determined work ethic to drive sales in line with set targets.
  • Captivated customers with lively presentation, conversational and customer service skills.
  • Retained car leasing clients through proactive account management.
  • Showcased and sold latest models, using updated knowledge to address customer queries.
  • Enhanced sales value by upselling add-ons such as extended warranties and service plans.
  • Kept customer records updated to aid further communications and sales opportunities.
  • Test drove vehicles with customers to sell car benefits and features.
  • Maximised vehicle appeal by maintaining spotless interior and exterior appearance.
  • Closed high-value transactions using excellent sales and negotiation techniques.
  • Provided exceptional customer care in collaboration with high-performing sales team.
  • Profiled prospective customers to determine ideal selling strategy resulting in closed sale.
  • Priced part-exchange vehicles, negotiating profitable outcomes.

Waitrose & Partners
Milton Keynes, Central Bedfordshire

Warehouse Packager
08.2015 - 12.2016

Job overview

  • Operated [Type] FLT to pick and transport goods safely through warehouse.
  • Supervised team of [Number] packaging staff as Senior Packer.
  • Improved staff efficiency by providing on-the-job training to junior staff.
  • Reduced product damage by [Number]% through effective wrapping techniques.
  • Thoroughly wrapped [Number]+ packages daily using [Tool] and [Tool].
  • Recommended staging area layout changes, improving staging capacity by [Number]%.
  • Reduced order recall by [Number]% through effective QC inspections.
  • Conducted maintenance on packaging machinery, preventing extended outage periods.
  • Compiled and packaged [Number]+ orders daily.
  • Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
  • Loaded goods ready for scheduled dispatch.
  • Packed work orders and picking slips in line with specifications.
  • Recorded daily productivity and strove to reach operational targets.
  • Scanned and sorted products to tight production deadlines for continued KPI progression.
  • Followed safety, quality and production standards while packing, moving and storing goods.
  • Used CRM software to track packages, orders and despatches.
  • Collaborated with customer service team, manufacturers and supply and logistics for order fulfilment, logistics and inventory control.
  • Used company packaging materials and machinery to pack, weigh and label completed items for timely shipment to customers.
  • Identified and disposed defective items and maintained complete records for warehouse manager.]

Education

CECOS COLEGE LONDON
London

Bachelor of Business Administration from BUSINESS MANAGEMENT AND SUSTANABILITY
09.2022

Skills

  • Training and development
  • Inventory control

Languages

Romanian
Native
English
Fluent
Italian
Fluent
Turkish
Advanced
Russian
Intermediate

Timeline

Shift Manager

gxo logistics
09.2022 - 07.2023

CECOS COLEGE LONDON

Bachelor of Business Administration from BUSINESS MANAGEMENT AND SUSTANABILITY
09.2022

Car Salesman

park road garage
12.2016 - 08.2022

Warehouse Packager

Waitrose & Partners
08.2015 - 12.2016
viorel draghici