Hi, I’m
Violeta Olaru
Haverhill,Suffolk
Summary
Deadline-driven Head Waiter experienced in [Type] restaurant environments. Always looking for ways to contribute to customer needs, business operations, or team support. Successful coordinating efficient turning over of restaurant tables, maximising sales opportunities to drive revenue.
Overview
6
years of professional experience
4
years of post-secondary education
Work History
Callatis BistroFocsani, Vrancea
Head waiter
07.2022 - 04.2024
Job overview
- Minimised send-backs, communicating directly with back-of-house staff to facilitate correct orders.
- Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
- Verified completed orders and served guests at tables.
- Kept tables clear of used crockery, glassware and cutlery.
- Covered large parties and events, anticipating planning and staffing needs.
AltexFocsani, Vrancea
Sales assistant
06.2021 - 05.2022
Job overview
- Accepted card, cash and cheque payments in POS register system.
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Totalled bills using maths skills and maintained accurate till count.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
DecathlonFocsani
Sales advisor
05.2020 - 05.2021
Job overview
- Tracked customer satisfaction rates and resolved reported complaints.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Delivered outstanding after-sales care through regular communication with customers.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Processed payments promptly and precisely using Point Of Sale (POS) systems, minimising customer waiting times.
Urban bistroFocsani, Vrancea
Waiter bartender
02.2018 - 05.2020
Job overview
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Advised on food and drink choices based on customer preferences.
Education
Liceul cu program sportivFocsani
A-Levels from Sports
09.2007 - 07.2011
Skills
- Service prioritization
- Counter service
- Table setting
- Incident reporting and management
- System fault diagnosis
- Lifting 25 kg
- Service schedule management
- Visual inspection techniques
- Excellent communicator
- Production line quality control
- Team player
Affiliations
- Gardening,Traveling
Languages
English
Upper intermediate
Spanish
Intermediate
About me
I am a dynamic person with positive attitude,I enjoy teamwork,interacting with new people,being helpful,and last but not least,dedicated to my job.
Timeline
Head waiter
Callatis Bistro
07.2022 - 04.2024
Sales assistant
Altex
06.2021 - 05.2022
Sales advisor
Decathlon
05.2020 - 05.2021
Waiter bartender
Urban bistro
02.2018 - 05.2020
Liceul cu program sportiv
A-Levels from Sports
09.2007 - 07.2011
Similar Profiles
Hudson CabansiHudson Cabansi
Business Owner at Inari Bistro/The Score BistroBusiness Owner at Inari Bistro/The Score Bistro
Cruz SheridanCruz Sheridan
Food Runner at The Common Bar & BistroFood Runner at The Common Bar & Bistro
Aidan SpakowskiAidan Spakowski
Waiter's Assistant, Busser at B2 Bistro Bayville NJWaiter's Assistant, Busser at B2 Bistro Bayville NJ
Ryan HarwoodRyan Harwood
Groundworker at Town CouncilGroundworker at Town Council
Hayley DunnHayley Dunn
Results Coordinator (Cambridge International) at Cambridge University Press & AssessmentResults Coordinator (Cambridge International) at Cambridge University Press & Assessment