VIOLET CHIKWANHA

Providing independent consulting services across operations, branding, and communications to multiple clients. Key Client: Care and Co Healthcare Ltd.

• Delivered operational and team leadership support within a care services environment as an embedded consultant.
• Led the implementation of third-party CRM systems to improve operational efficiency.
• Supported company acquisition activity, contributing to smooth integration and transition processes.
• Led the end-to-end rebrand following the acquisition, defining brand strategy, visual identity, and messaging across all channels.
• Directed the creation of new brand assets, including logo, tone of voice, and marketing materials, ensuring consistent positioning and market alignment.
• Oversaw marketing and communications during the transition, aligning internal and external messaging to support the brand rollout.
• Managed end-to-end recruitment cycles, including planning recruitment days, and assessing candidates.
• Developed and implemented internal communication and support frameworks, improving cross-team consistency and client satisfaction.
• Coordinated staffing schedules and contributed to internal staff development initiatives.
• Produced reports and updates for senior stakeholders, and local authorities.
• Provided team leadership, including task delegation, guidance, and conflict resolution, in a fast-paced care setting.

Contracted to Simmor Concrete Precast Systems (start-up).

• Delivered end-to-end marketing and communications support for an early-stage business within the construction and manufacturing sector.
• Built and executed the company’s initial marketing and brand strategy from the ground up.
• Led the development of brand identity and messaging, establishing clear positioning in a competitive market.
• Developed and implemented strategic communication initiatives to strengthen engagement across B2B, and B2C audiences.
• Crafted and executed internal and external communication strategies to enhance stakeholder, employee, and engagement.
• Produced multi-channel content aligned with business objectives, and regional requirements.
• Evaluated the effectiveness of communications activity, using stakeholder feedback and performance insights to refine strategy.

• Supported coordination of internal projects by managing communications, timelines, and stakeholder updates across multiple teams.
• Developed structured communication plans to ensure consistent delivery of business initiatives across geographically dispersed sites.
• Produced regular reports and updates for stakeholders, supporting the tracking of progress and informed decision-making.
• Analysed performance data and identified areas for improvement, contributing to the continuous improvement of internal processes.
• Collaborated with cross-functional teams to ensure alignment, clarity, and timely delivery of key activities.

• Managed multiple client accounts, coordinating the delivery of insights, reports, and project outputs to agreed timelines.
• Produced structured reports and presentations, translating complex data into clear, actionable insights for stakeholders.
• Supported the planning and delivery of client projects, ensuring alignment with objectives and deadlines.
• Maintained accurate data, documentation, and reporting processes to support the quality and consistency of outputs.
• Built strong stakeholder relationships, providing ongoing communication, updates, and issue resolution.
• Contributed to commercial and marketing initiatives, supporting the delivery of measurable business outcomes.