Vinroy Webster

• Management of fleet & driver compliance for 40+ drivers
• Established efficient, adequate and appropriate training to maintain and improve operational excellence
• Undertake all aspects of staff management for direct reports, including recruitment, induction, appraisals, training &
  development, disciplinary & grievance, annual salary reviews and PDPs (Personal Development Plans)
• Delivered on financial and technical performance targets
• Established high levels of contract performance
• Maintain and review technical, operational and financial KPI's
• Assisted in establishing annual goals and objectives

• Managed performance of workforce consisting of over 160 operational, management, supervisory and support staff as well as fleets of over 70 vehicles.
• Reduced absenteeism, service complaints and accident figures by promoting and ensuring adherence to company policies.
• Supervised and evaluated employee performance, providing constructive feedback and identifying staff talent.

• Led projects designed to drive performance and increased recycling rate by 10%, whilst developing effective customer services for Veolia Southwark contract
• Conducted and visited over 80'000 properties for community outreach programmes to educate families on recycling awareness
• Created and planned rota's to manage work schedules for operations team and volunteers.
• Delivered high-quality results within budget and time frame targets.

• Evaluated support effectiveness by electronically recording, storing and processing undertaken activities.
• Developed and nurtured productive working relationships with team members and stakeholders.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

• Administrative support for municipal service
• Effective running of front-line operational service
• Monitoring live service data, keeping accurate records
• Dealing and resolving HR issues and queries
• Keeping up to date sickness, absence, annual leave and agency hours
• Managed stock levels, PPE records and assisting with monthly reports

• Continuing education in Construction Management

Qualification: IOSH Certification

Institute name: Veolia

City: London

Country: United Kingdom

Qualification: GNVQ Level 1+2 OCR

Qualification:

• English C*
• Math's C*
• History D*
• Science C*