Summary
Overview
Work history
Education
Skills
Certification
Declaration
Timeline
Generic

Vinodh Kumar Soundarapandian

London

Summary

Experienced network engineer with expertise in network configuration, system integration, and network security management. Proficient in implementing cybersecurity protocols and IP routing protocols to ensure robust and secure network operations. Adept at troubleshooting network issues, with a strong focus on maintaining optimal performance and security. Career goal includes advancing to a senior role within the field of cybersecurity, contributing to innovative solutions and enhancing organisational security frameworks.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Front office executive

The Eternal Garden
London
2023.10 - Current
  • Enhanced customer satisfaction by providing excellent front desk service.
  • Streamlined office operations with efficient document handling and Stock management
  • Facilitated effective communication to resolve customer complaints.

Senior network engineer

Mr.Cooper
India
2021.05 - 2023.08
  • Hands on Experience in Firewall, Network switches, Storage and wireless infrastructure
  • Ensuring the Antivirus, Patches, windows security updates are installed & updated regularly
  • Maintained network security by implementing updated firewall configurations.
  • Performed detailed risk assessments with meticulous attention to detail, ensuring robust network safety measures.

IT service desk engineer

ATS Travels
Dubai
2017.12 - 2019.08
  • Managed escalated technical issues, ensuring timely resolution and increased client satisfaction.
  • Managed over 50 customer technical calls and resolved them with SOP.
  • Strong working knowledge of tools such as ServiceNow, Remedy, and collaboration tools such as SharePoint.
  • Streamlined helpdesk processes, enhancing team productivity.

Education

M.sc in Information systems - Computing and Engineering

University of West London
Ealing, London
2023.09 - 2024.09

Bachelor of Engineering(ECE) - Computing and Engineering

Nehru Institute of Technology
Coimbatore, Tamilnadu
2012.04 - 2016.06

Skills

  • Network configuration
  • System integration
  • Network security management
  • Cybersecurity protocols
  • IP routing protocols
  • Troubleshooting network issues

Certification

Completed AWS Associate Solutions Architect (Udemy) Certification

Completed Google Tect Support (Courseera) Certification

Completed I-Qube Cyber Security Certification

Declaration

I hereby affirm that the above given information is true to the best of my knowledge. If given an opportunity in your esteemed concern. I will discharge the best of my duties and to your utmost satisfaction

Timeline

Front office executive

The Eternal Garden
2023.10 - Current

M.sc in Information systems - Computing and Engineering

University of West London
2023.09 - 2024.09

Senior network engineer

Mr.Cooper
2021.05 - 2023.08

IT service desk engineer

ATS Travels
2017.12 - 2019.08

Bachelor of Engineering(ECE) - Computing and Engineering

Nehru Institute of Technology
2012.04 - 2016.06
Vinodh Kumar Soundarapandian