Vinod Kommineni

• Provide Infrastructure services in all areas, such as LAN, WAN, cloud environments, network security, and network monitoring, configuration, and troubleshooting
• Configured and installed various network devices and services (e.g Routers, switches, firewalls, load balancers, VPN etc.)
• Experience on Cisco routers, such as ASR920, ASR9001, ASR1001, ISR4400, ISR4300, ISR4200, using Telnet and SSH protocols
• Establish VLAN and MPLS solutions, such as BGP, OSPF, and EIGRP to guarantee seamless network performance
• Engage with business/engineering teams to implement LAN and WAN, wireless, and Data Centre network solutions
• Performing network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations against vulnerabilities
• Collaborate with management to evaluate system capacity and equipment acquisitions
• Stay current with industry and technology news, trends, and best practices
• Providing Level-2/3 support and troubleshooting to resolve issues
• Apply exceptional interpersonal and customer service skills to improve and maintain client relationships
• Design and deploy robust firewalls for multiple new clients using Forti Manager and FortiGate firewalls
• Recognise and determine network device issues in compliance with service level agreements
• Offer after-hours coverage as part of an on-call rotation schedule and for client upgrades
• Receive appraisal from manager for working under high-pressure situations
• Utilise BMC Remedy tool to manage incidents, change requests, and asset tracking

• Oversaw setup of new user accounts, permissions, and passwords for employees adhering to security policies
• Obtained recognition for providing exceptional support for fieldwork during night-time hours
• Improved 80% network uptime and ensured seamless operation of hardware/software systems
• Conducted multiple offsite visits in three months to perform infrastructure and server build-outs
• Delivered proactive technical support to network users to foster positive user experience
• Analyzed system logs and execute solutions to enhance performance and fortify security
• Monitored network usage on regular basis to secure network operations
• Attended on-call rotation of large customer base of over 1000 users
• Provided complete end-to-end engineering and installation of route-based IP network solutions.
• Troubleshot complex multi-vendor network service provider issues.

Installed and organized Linux and Windows operating systems on PCs, whilst maintaining optimal efficiency

• Accomplished basic firewall and routing configurations, such as LAN, WAN, SDWAN, and VLAN network environments
• Upgraded client-required software, including MS Office, VPN, and Firewalls with competency
• Troubleshot MS Outlook for offline communication in different locations, such as desktop computers
• Configured Cisco Switches 3850, 2960, SG350, SG500, and SG300, as well as Cisco Routers 3900
• Diagnosed and resolved issues related to EIRP and OSPF routing protocols through troubleshot techniques
• Participated in bridge calls and conference calls to address major issues of Cisco and FortiGate
• Demonstrated solid grasp of TCP and IP by maintaining network protocols to ensure data transmission integrity
• Provided expert system administration support for Windows-based systems to optimize system performance
• Communicated technical concepts to non-technical individuals in clear and concise manner
• Implemented common network routing protocols to support data transfer and communication across network
• Awarded for outstanding performance and recognized as best employee in organization
• Performed backup and restoration of data upon client's request within set time frame