Maksimas Ivanovas
London
Summary
Highly skilled IT professional with extensive expertise in IT infrastructure design, network configuration, and cybersecurity protocols. Proficient in managing Active Directory administration, VMware and Hyper-V virtualisation, and cloud services such as Microsoft Azure and Office 365. Demonstrates exceptional problem-solving abilities, technical auditing skills, and a strategic approach to troubleshooting hardware and software issues. Adept at implementing server and network restoration processes, ensuring optimal system performance while maintaining health and safety compliance. Committed to delivering outstanding customer service through user training development, task prioritisation, and attention to detail. A dependable team player with strong organisational skills, seeking opportunities to drive innovation in IT operations.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
IT engineer
AMShold (Lord Sugar)
London
03.2024 - 09.2025
- Checking weekly reports about Servers, Antivirus, Patching and Backups.
- Joiners/Leavers Internal documentation.
- 1Password Management.
- New starter induction on company policies and security.
- AD management.
- Mac and windows laptop repairs.
- Android and iOS repairs.
- Security inbox management / Security officer.
- Supporting International offices.
- Office 365 / Exchange support.
- Adobe Admin support.
- Asset Management.
- TeamViewer Remote support.
- Managing/ Upgrading/ Updating PC and Laptops.
- Sophos AV Management.
- Sage Support.
- Managing Multiple Sites. (Lord Sugar Home, Sugar Family houses, LocalBoyz Sugar company, Stylideas Apprentice Company, Dr.Leah Clinics Apprentice Company, Hernshead recruitment Apprentice Company, AMStraddigital Sugar company, Sugar Estate business and more.)
- Franking Machine support.
- Meraki support.
- Hikvision Camera support
- Vodafone Business management.
- VMware Management.
- Meeting room setups: Google box, TV, Projector, Microphones, Cameras, Speakers.
- Printer maintenance.
- New Apprentice company setups (Tech installation).
IT support engineer
Jamie Oliver LTD
London
10.2022 - 03.2024
- Checking weekly reports about Servers, Antivirus, Patching and Backups.
- Joiners/Leavers Internal documentation.
- LastPass Management.
- New starter induction on company policies and security.
- AD management.
- Mac and windows laptop repairs.
- Android and iOS repairs.
- Security inbox management / Security officer.
- Supporting International offices.
- GSuite admin / Google workspace support.
- Office 365 / Exchange support.
- Adobe Admin support.
- Managing BOYD devices.
- Managing Chromebooks.
- Asset Management.
- PaperCut Printer Management.
- Mosyle IOS device management.
- Teamviewer Remote support.
- Company Security training Mimecast.
- Falcon AV management.
- Sage Support.
- Managing Multiple Sites. (Cookery school, Jamie Oliver LTD)
- IT engineer
IT Support Executive
FireFish
London
06.2022 - 09.2022
- Checking weekly reports about Servers, Antivirus, Patching and Backups.
- Managing 3rd party IT support.
- Joiners/Leavers Internal documentation.
- New starter induction on company policies and security.
- ISO27001 audit.
- Event and Incident logging.
- Change form logging.
- Asset list management.
- AD management.
- Knowbe4 security training for all staff members.
- Datto workplace management.
- Addigy remote connection.
- Mac and windows laptop repairs.
- Android and iOS repairs.
- Duo 2FA admin management.
- Security inbox management / Security officer.
- Supporting US and UK staff.
- 1Password management.
- Event Sentry logs.
- Printers/Scanners support.
- GSuite admin / Google workspace support.
- Azure support.
- Office 365 / Exchange support.
IT technician
Davenant Foundation School
London
07.2021 - 06.2022
- Looking after servers, Hyper V, Virtual servers, VM Back up, VMware.
- Looking after classroom/office IT equipment: Projectors, Speakers, Interactive White Boards, Monitors, Computers.
- Setting up access points around buildings.
- Managing and Looking after Printers.
- Managing/ Upgrading/ Updating PC and Laptops.
- Ticketing System.
- Managing users in AD and Microsoft Azure.
- Group policy set up and configuration.
- Printer maintenance.
- Office 365 admin management. (Microsoft office, Outlook)
- Google admin management of users and applications.
- Windows and IOS management.
- Setting up and looking after GPOs.
- Asset Management.
- Managing server switches and ports. (Putty)
- Managing Phones over ethernet.
- Managing BOYD devices.
- Managing Chromebooks.
- Ordering equipment and supplies.
- Assisting IT Manager, attending meetings.
- Training new apprentices. (Two have been trained).
Education
IT Infrastructure Engineer Apprenticeship - IT Infrastructure
Just IT / Davenant Foundation School
Loughton, Essex 03.2020 - 07.2021
Skills
- AD management
- Adobe
- Antivirus
- Ios
- Backups
- Cloud Services
- Computers
- GSuite
- Hyper V
- IT Infrastructure
- Ticketing System
- Laptops
- Microsoft Azure
- Azure
- Office 365
- Microsoft office
- Outlook
- Windows: XP, Vista, 7, 8, 10, 11
- Servers 2012-2019
- Operating Systems
- Software procurement
- Putty
- Remote Connection
- TeamViewer
- VMware
- Multi-tasking
- Adaptable
- Attention to detail
- Written communications
- Organisational skills
- Creative approach
- Committed
- Hardworking
- Good interpersonal skills
- Motivational leader
- Trouble shooting
- Problem solving
- Resourceful
- Punctual
- Self-starter
- Highly motivated
- Initiative
- Strategic thinker
- Team player
- Dependable
- Sophos
- Avast
- Kaspersky
- CCTV
- Ring Cameras
- Cybersecurity protocols
- Technical auditing
- Networking Protocols
- IT infrastructure design
- Software upgrades
- Task prioritisation
- Server and network restoration
- Hardware repair
- Network and data security
- Email and anti-spam concepts
- Network configuration
- VMware and HyperV virtualisation
- Active Directory administration and support
- Hardware Maintenance
- Virtualization technologies
- Application testing
- Mobile devices support
- Operating systems knowledge
- IT service ticketing systems
- Operating systems expertise
- Patience with users
- User training development
- Health and Safety Compliance
- Customer Service
- Staff training competency
- Risk assessment in it
Languages
English
Fluent
Lithuanian
Native
Polish
Beginner
Russian
Native
Affiliations
- Swimming
- Basketball
- Hiking
- PC Building
References
References available upon request.
Timeline
IT engineer
AMShold (Lord Sugar)
03.2024 - 09.2025
IT support engineer
Jamie Oliver LTD
10.2022 - 03.2024
IT Support Executive
FireFish
06.2022 - 09.2022
IT technician
Davenant Foundation School
07.2021 - 06.2022
IT Infrastructure Engineer Apprenticeship - IT Infrastructure
Just IT / Davenant Foundation School
03.2020 - 07.2021