VINI Barbosa
Manchester,Greater Manchester
Summary
Reliable and hardworking individual with great teamworking skills who works effortlessly in a busy and stressful environment. With a solid memory and go get it attitude. Able to work in a fast paste environment while making sure all requirements are met. Exemplary communication and customer service skills with a passion to meet expectations. I am eager to grow my skills. Eager to find a customer service based establishment to fulfil any requirements.
Overview
5
5
years of professional experience
Work history
SUPERMARKET SHOP ASSISTANT
Shefa Mehadrin
Prestwich, Greater Manchester
2023.06 - 2026.04
- Assisted customers to find desired products, ensuring positive shopping experience.
- Assisted in arranging special promotions displays as per management directives to boost sales.
- Improved customer satisfaction by providing exemplary service and assistance.
- Organised stock for efficient retrieval, enhancing store presentation which was awarded by customers' compliments.
- Managed multiple sections, wrapping fruit and veg, stocking meats, cold cuts, bread and lifting heavy trays efficiently.
- Trained new staff
- Collaborated with team members.
STORE ASSISTANT
PRIME BAKE
Salford
2021.05 - 2023.05
- Handled phone inquiries and addressed customer complaints effectively.
- Using POS system
- Liaised with staff to coordinate the shop and stock effectively
- Conducted stock checks to ensure quality and accurate deliveries.
- Processed card and cash payments at the till, managing refunds as necessary.
- Prepared various types of sandwiches and salads to meet customer demand.
Education
8/9s GCSEs & A-Levels - Maths, Science, English, History, Portuguese, TV and Film, Graphics
UTC Media City
SALFORDSkills
- Work under pressure
- Customer service excellence
- Staff training and development
- Call handling skills
- Initiative in upselling
- Quality check management
- Complaint resolution
- POS system proficiency
- Fluent in English
- Empathic & patient
- Restocking speed
- Time management
- Cash handling
- Store management
Affiliations
- Swimming, Tennis, History, Travelling
Timeline
SUPERMARKET SHOP ASSISTANT
Shefa Mehadrin
2023.06 - 2026.04
STORE ASSISTANT
PRIME BAKE
2021.05 - 2023.05
8/9s GCSEs & A-Levels - Maths, Science, English, History, Portuguese, TV and Film, Graphics
UTC Media City