Vineeth Balagopal
Bangalore
Summary
Experienced operations manager with a decade of expertise in optimizing operational efficiency and service delivery. Skilled in team building, problem resolution, and prevention, with a strong background in process improvement and supply chain functions. Proficient in process analysis and re-engineering to enhance efficiency, reduce costs, and improve product quality. Adept at resource management and delivering effective solutions, with a strategic focus on communicating goals and achieving success. Recognized for problem-solving, networking, and consensus-building abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Operations Manager
Diageo
Bangalore, KA
08.2016 - Current
- Leadership & Oversight: Guide and direct various operational areas, ensuring daily operations run smoothly and efficiently.
- Operations Management: Led operations team in daily tasks, optimizing workflow and increasing efficiency by 20%.
- Project Management: Drive and Support Lean six sigma projects to improvise the productivity and cash flow.
- Financial Management: Collaborate with the finance team to oversee budgeting, forecasting, and financial reporting to the board.
- Business Transformation: Finding and deploy relative technology to transform the existing business model.
- Business Optimization: Optimized supply chain processes, enhancing efficiency and reducing delivery times by 30% removing unnecessary system blocks which fastens delivery and invoice lead time
- Process Excellence: Streamlined processes through automation, enabling a leaner team structure
- Process Enhancement: Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
Senior Process Analyst
Tata consultancy services LTD
Bengaluru, KA
08.2014 - 08.2016
- Conducts thorough analysis of existing functions and suggests enhancements
- Ensured timely responses by coordinating with CM planners and Accounts Receivable
- Oversee order management and return activities for respective markets, maintaining perfect quality
- Achieved 10% reduction in OTIFINE metrics
- Ensure prompt help through diverse communication methods as a customer advocate
- Instituted procedures for providing ETA updates, shipment tracking details, and initial commit communication
Business Process Analyst
HCL Technologies Ltd
Chennai, TN
11.2012 - 08.2014
- Forecasted sales for actual POS products using VMI offset
- Generate and adjust sales orders in SAP according to production feedback
- Acted as approver for assigning new planners, managers, customers
- Managed transactions through EDI
- Utilized Product Configuration Management to develop parts for an array of memory devices
- Implemented systems enhancing product development workflows
- Achieved significant accuracy boost through efficiency improvements
Education
MCA -
Hindusthan College of Arts And Science
Coimbatore, TN01.2012
Bsc - Comp. Science
The American College Under Madurai Kamaraj University
Madurai, TN01.2009
Skills
- Process optimization tools
- Process improvement
- Enterprise resource planning
- Proficiency in sap
- Business analytics
- Project oversight
- Project Management
- Data analytics
- Leadership skills
Tool & Applications
- SAP ECC. 6.0/SAP S4 Hana
- Sales Force
- Oracle 11i
- Power Bi
- Agile workbench (product configuration)
- MS Office
- Power Apps
Certification
- Lean six sigma greenbelt certification Proficiency in DMAIC methodology
- Date of issuance: June 2024
- Expiration date: NA
Timeline
Business Operations Manager
Diageo
08.2016 - Current
Senior Process Analyst
Tata consultancy services LTD
08.2014 - 08.2016
Business Process Analyst
HCL Technologies Ltd
11.2012 - 08.2014
MCA -
Hindusthan College of Arts And Science
Bsc - Comp. Science
The American College Under Madurai Kamaraj University