Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
Generic

Vincenzo Bifulco

London

Summary

Dynamic and results-driven Deputy Lettings Manager with 11 years of experience in residential lettings and property management. Proven track record in driving sales performance, building strong landlord and tenant relationships, and leading high-performing teams. Recognised for exceptional communication skills, attention to detail, and ability to exceed targets in fast-paced, competitive markets.

Overview

11
11
years of professional experience
1
1
Certification

Work history

Deputy Manager

Black Katz Lettings
London
08.2017 - 07.2025
  • Assisted the branch manager in the day-to-day running of a busy lettings office
  • Led a team of negotiators, providing training, mentoring, and performance reviews
  • Conducted market appraisals and negotiated rental terms with landlords and tenants
  • Played a key role in achieving and exceeding monthly and quarterly branch targets
  • Managed complex tenancy issues and ensured full legal and compliance standards were met
  • Leading marketing campaign for lead generation via various website and social media
  • Maintained strong relationships with landlords, often resulting in repeat business and referrals
  • Matched applicants to suitable properties and arranged viewings
  • Negotiated offers and completed the lettings process efficiently and accurately
  • Maintained a high conversion rate from viewings to lets
  • Consistently ranked in the top tier of company-wide sales performers
  • Lead Generation
  • Accountancy

Letting Negotiator/ Senior Negotiator

Black Katz Lettings
London
03.2014 - 08.2017
  • Collaborated effectively with estate agents for comprehensive service provision to clients.
  • Maintained up-to-date knowledge of housing regulations to provide accurate advice to clients.
  • Utilised knowledge of local market trends to advise clients accurately on rental prices.
  • Managed client relationships, resulting in repeat business and referrals.
  • Undertook regular training courses staying abreast of changes in legislation affecting letting industry.
  • Built strong relationships with landlords to ensure smooth letting process.
  • Communicated effectively with various stakeholders including maintenance teams, utility providers and council departments.
  • Resolved disputes between landlords and tenants amicably minimising potential legal issues.
  • Drove successful deals through application of advanced negotiation techniques.

Education

Bachelor - Business and Economy

University of Economy L'Aquila

A-Level - Accountancy

Commercial Technical Institute De Nino Sulmona
/1999 - /2005

Skills

  • Negotiation
  • Target Driven
  • Lead Generation
  • Customer Focused
  • Complaint Handling
  • Adaptability
  • Communication Skills

Certification

ARLA Propertymark Level 3 Award in Residential Letting & Property Management, 12/01/22, ofqual

Languages

Italian
Native
Spanish
Fluent

References

References available upon request.

Timeline

Deputy Manager

Black Katz Lettings
08.2017 - 07.2025

Letting Negotiator/ Senior Negotiator

Black Katz Lettings
03.2014 - 08.2017

Bachelor - Business and Economy

University of Economy L'Aquila

A-Level - Accountancy

Commercial Technical Institute De Nino Sulmona
/1999 - /2005

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Vincenzo Bifulco