Summary
Work History
Education
Skills
Key Skills And Abilities
Hobbies And Interest
Personal Information
References
Timeline
Generic

VINCENTIA BOATEMAA AGYEPONG

Peterborough

Summary

To obtain a vacant position as a care assistant where I would be able to employ on advance platform, my excellent communication, analytical, organizational skills and the knowledge acquired in my field of work to help achieve its major desired goals and missions.I am hardworking, reliable, trustworthy, confident and meticulous. I am a self-motivated individual who combines academic work with social responsibilities. I provide compassionate care by listening to patients’ concerns and giving answers to their questions. I am able to work on my own initiative and as part of a team. I am a Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Liase effectively with other health care professionals, patients and family to provide continuous top quality care.

Work History

Support Worker

WONDERFUL CARE SERVICES LIMITED
12.2023 - Current
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Teller

STANBIC BANK
07.2018 - 12.2023
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Relationship Officer

SINAPI ABA SAVINGS AND LOANS LIMITED
10.2013 - 06.2017
  • Established strong client relationships by conducting regular meetings and providing exceptional customer service.
  • Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
  • Managed a portfolio of high-value clients, ensuring their financial needs were met through tailored investment strategies.
  • Collaborated with cross-functional teams to develop new products and services for the bank''s clientele.

Health Assistant - Out Patient Department

OBUASI RIDGE HOSPITAL
07.2012 - 08.2012
  • Enhanced patient care by providing efficient and compassionate support to healthcare professionals.
  • Streamlined medical documentation processes for improved accuracy and accessibility of patient records.
  • Assisted with diagnostic procedures, ensuring timely results and accurate diagnosis.
  • Contributed to a decrease in patient wait times by managing appointment scheduling and check-in procedures efficiently.

Education

Bachelor of Business Administration - Banking and Finance Option

Christian Service University College
05.2013

WASSCE -

OLA Girls' Senior High School
05.2008

BECE -

Sate Experimental Junior High School
04.2005

Skills

  • Account Updating
  • Fraud Detection
  • Exceptional Customer Service
  • Cash Handling and Management
  • Relationship Building and Management
  • Cash Counting
  • Cleaning and Sanitizing
  • Documenting Incidents
  • Personal Errands
  • Mobility Assistance
  • Housekeeping Duties
  • Oral Hygiene
  • Meal Preparation
  • Problem Identification
  • Attentive to People
  • First Aid Certification

Key Skills And Abilities

  • Excellent interpersonal, human relations and communication skills
  • Excellent Record keeping
  • A good team player and result oriented
  • Ability to communicate to a group of people persuasively.
  • Ability to work with little and or no supervision.

Hobbies And Interest

  • Supporting people with disabilities to live a fulfilling life within their community.
  • Encouraging people
  • Reading
  • Researching
  • Watching movies

Personal Information

  • Date of Birth: 03/07/90
  • Gender: Female
  • Nationality: Ghanaian
  • Religion: Christian

References

  • Mr. Kwabena Selorm Boampong, Sinapi Aba Savings and Loans Limited, Credit Department, Kumasi, 0244 667 266
  • Mr. Bernard Ebo Afful, Sinapi Aba Savings and Loans Limited, Relationship Manager, Obuasi, 020 226 0013
  • Nickson Akavide, Stanbic Bank, Manager, Kumasi, 0268630710
  • Wonderful Care Services Limited, 01733857595

Timeline

Support Worker

WONDERFUL CARE SERVICES LIMITED
12.2023 - Current

Teller

STANBIC BANK
07.2018 - 12.2023

Relationship Officer

SINAPI ABA SAVINGS AND LOANS LIMITED
10.2013 - 06.2017

Health Assistant - Out Patient Department

OBUASI RIDGE HOSPITAL
07.2012 - 08.2012

Bachelor of Business Administration - Banking and Finance Option

Christian Service University College

WASSCE -

OLA Girls' Senior High School

BECE -

Sate Experimental Junior High School

Similar Profiles

CREATE PROFILE
VINCENTIA BOATEMAA AGYEPONG