Vincent Ojiako
Hackney,Greater London
Summary
I am quite the dynamic professional with a proven track record in relationship-building and customer service excellence which demonstrates initiative and adaptability, ensuring great multitasking across a diverse number of tasks. Being skilled in training and team-building as well as boosting positive attitudes and collaborative environments lets me be more committed to drive organisational success and enhance customer satisfaction along with the overall experience for customers.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Front office administrator
Rushmore Primary School
01.2024 - 01.2024
- Front Office Administrators are responsible for managing the reception area, handling incoming calls, and greeting visitors.
- They play a crucial role in creating a positive first impression for clients and guests.
- Duties include managing appointments, directing inquiries to the appropriate personnel, and maintaining a clean and organised front desk.
- Front Office Administrators may also assist with administrative tasks such as data entry, filing, and handling office correspondence.
- Strong communication and interpersonal skills are essential, even more so for a primary school as we not only handle all those that come in, but a large portion of the finances and attendance as well as multitude of other odd-jobs to ensure that the school is running as smoothly as possible.
- Additionally, proficiency in office software and the ability to multitask in a fast-paced environment are key qualifications for this role.
- Overall, Front Office Administrators contribute to the smooth functioning of the front office and enhance overall customer satisfaction.
Librarian
City of London Academy Shoreditch Park
04.2022 - 04.2023
- Librarians help libraries in a multitude of ways, such as:
- Collection Development: Select and acquire new materials, including books, journals, electronic resources, and multimedia, based on the needs and interests of the library's users. Evaluate the current collection to ensure its relevance and usefulness.
- Cataloguing and Classification: Organise and categorise library materials using standardised systems such as Dewey Decimal Classification or Library of Congress Classification. Create catalogue records for each item to facilitate easy retrieval.
- Reference Services: Assist library users in locating information, answering research questions, and navigating library resources. Provide guidance on using library databases, catalogues, and other research tools.
- Reader Advisory: Recommend books, articles, and other materials based on users' preferences and interests. Stay informed about new releases and noteworthy publications.
- Library Management: Oversee day-to-day operations, including staff supervision, budget management, and facility maintenance. Develop and implement policies and procedures to ensure the efficient functioning of the library.
- Information Literacy Instruction: Offer training sessions or workshops to help users develop effective information-seeking and research skills. Collaborate with educational institutions to integrate information literacy into the curriculum.
Education
GCSE -
City of London Academy Shoreditch Park
09.2019 - 07.2023
Btecs - Btec Business, Btec IT
Our Lady's Catholic High School
City of London 09.2023 -
Skills
- Positive attitude display
- Relationship-Building competence
- Proactive initiative taking
- Multitasking proficiency
- Adaptability in tasks
- Training and team-building
- Customer Service
- Interpersonal aptitude
Custom
The Duke of Edinburgh Silver Awards, DofE has allowed me as a person to broaden my knowledge in many different ways. Let me partake in experiences that I might otherwise never undertake.
Certification
- Duke of Edinburgh Awards(Bronze and Silver)
- Emergency First Aid and Paediatric First Aid
Affiliations
- Diving, Air Cadets, Scouts, Rowing
Timeline
Front office administrator
Rushmore Primary School
01.2024 - 01.2024
Btecs - Btec Business, Btec IT
Our Lady's Catholic High School
09.2023 -
Librarian
City of London Academy Shoreditch Park
04.2022 - 04.2023
GCSE -
City of London Academy Shoreditch Park
09.2019 - 07.2023
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