Summary
Overview
Work history
Education
Skills
Timeline
Generic

VINAYA VIJAYAN

Birmingham

Summary

Self-motivated professional with 14+ years of experience across government, consulting, charity and corporate sectors. Skilled in digital portfolio management, financial governance, supplier engagement, and Management Information Systems (MIS), with a strong track record of enabling senior leadership through insightful reporting and strategic planning. Adept at budgeting, forecasting, cost optimisation, contract management, and governance, with proven success in streamlining processes, improving efficiency, and fostering cross-functional collaboration. Recognised for delivering high-quality results, influencing positive outcomes, and supporting organisational growth and transformation.

Overview

15
15
years of professional experience

Work history

Business Support Manager

Department of Science Innovation and Technology
, West Midlands
01.2024 - Current
  • Provide programme management support across DDaT function, ensuring delivery oversight, risk/issue tracking, and timely progress reporting.
  • Lead budgeting, forecasting, and expense tracking processes in partnership with Finance; proficient in Oracle ERP and Microsoft Office Suite for financial modelling, purchase requisitions, and variance analysis.
  • Implement cost optimisation techniques and resource allocation strategies, driving efficiency across digital projects and contracts.
  • Manage digital portfolio, coordinating project pipelines, monitoring milestones, and supporting governance for Boards and Committees (e.g., Change & Operations, Risk & Assurance).
  • Oversee supplier relationship management: pre-market engagement, contract reviews, and milestone payments, ensuring compliance with government commercial standards.
  • Act as Secretariat for boards: preparing agendas, capturing decisions/actions, and ensuring follow-through with senior stakeholders.
  • Maintain robust document management system and project registers to support transparency, audit readiness, and effective knowledge management.
  • Support project and programme reporting, producing dashboards, risk logs, and KPI updates using Excel pivot tables, MS Project, and Smartsheet.
  • Champion collaboration across Finance, Commercial, and HR to streamline joiner/mover/leaver processes, contracts, and governance activities.
  • Introduced streamlined forecasting and expense tracking process that improved financial accuracy and reduced reporting time by 60%.
  • Supported delivery of £250 million+ worth of digital contracts, ensuring compliance with HM Government commercial standards,
  • Enhanced digital portfolio reporting with automated dashboards, improving senior visibility of risks and dependencies.
  • Partnered with Finance and supplier teams to successfully manage transition of financial systems, ensuring smooth process adoption and clearing £5M worth of long-pending supplier invoices, strengthening relationships and improving cash flow.
  • Recognised as “Hero of Quarter” for outstanding contribution to programme delivery, financial governance, and stakeholder support across BDUK

Administration Officer

Carers Trust
Solihull
11.2022 - 01.2024
  • Utilized data visualisation tools to create and maintain insightful reports, supporting strategic decision-making
  • Managed people report through citation tools, ensuring compliance with health & safety standards
  • Produced company reports for council and government agencies, contributing to transparent operations
  • Streamlined contract management, improving efficiency in amendments and variations
  • Led the recruitment and induction process, facilitating smooth team integration
  • Precision-managed invoices, approvals, estimates, and orders
  • Contributed to management reports by providing data-driven insights.

Assistant Manager

Ernst & Young
02.2022 - 06.2022
  • Led MIS teams nationwide across 10 locations, overseeing Management Information Systems, reporting, and data analysis for various departments.
  • Managed projects, created dashboards, and played a key role in budget planning and forecasting.
  • Presented data-driven insights to leadership, contributing to informed decision-making.
  • Collaborated with senior leadership and PMO teams to address business needs and identify areas for improvement.
  • Provided expertise and guidance for reporting, data, and systems management, enhancing in-house capability.
  • Supported Reporting, Data Management, and Systems Integration Communities of Practice to share best practices.

Senior executive

Ernst & Young
10.2017 - 01.2022
  • Led the MIS team within the Business Management Office, providing strategic direction and oversight for MIS functions.
  • Spearheaded data analysis and reporting functions within the Business Management Office, utilizing Power BI and Tableau for dashboard creation.
  • Strategized and prepared budgets, optimizing analytics processes and enhancing data-driven decision-making.
  • Implemented effective data governance techniques to improve data quality and streamline processes.
  • Managed projects across different departments, ensuring the timely delivery of high-quality reports and analyses.
  • Spearheaded budget planning and forecasting initiatives, optimizing resource utilization.
  • Presented analysis outcomes to top management, fostering collaboration with internal stakeholders.

Senior Associate

Ernst & Young
10.2014 - 09.2017
  • Provided leadership with valuable insights using data visualization tools.
  • Managed budget forecasting, financial monitoring, and optimized resource utilization.
  • Ensured accuracy and compliance in monthly MIS audits.
  • Coordinated vendor performance, internal transfers, and various tools management.
  • Conducted cost reports, facilitating data-driven decisions for the analytic team.
  • Oversaw service desk operations, payroll maintenance, and employee training.
  • Streamlined invoice processing, ensuring timely payments and resolving escalations.
  • Managed various tools including ServiceNow, SuccessFactors, Oracle, IPAM, PeopleSoft, TRAXX.
  • Generated seat management reports using ERS tool, optimising resource utilisation.

Associate

Ernst & Young
07.2012 - 09.2014
  • Served as an information hub, providing administration-related information and supervising administrative activities
  • Prepared cost reports for analytics, supporting data-driven decisions.
  • Managed budget forecasting and financial outlook for the department.
  • Organized internal and external events for various business verticals to enhance client service
  • Responsible for managing the service tickets
  • Addressed employee queries and managed WES communications
  • Coordinated agendas and arranged accommodations for meetings with visitors and clients
  • Managed third-party vendor staff and the transport helpdesk team, overseeing transport management activities.

Helpdesk Executive

Cognizant Technology Solutions Pvt Ltd
09.2011 - 07.2012
  • Managing admin helpdesk tool tickets and grievances ensuring service delivery
  • Preparing monthly MIS report
  • Interaction with organisational staff, executives, clients, vendors and visitors on a daily basis
  • Organizing the internal and external events & scheduling of meetings, conferences, and events; for various business verticals including but not limited to client outings
  • Maintaining records pertaining to agreements
  • Updating employees' database.

HR Executive

First source Solutions Ltd
09.2010 - 06.2011
  • Sourced candidates through various methods and coordinated end-to-end recruitment processes
  • Conducted candidate tests, shortlisting for HR and Ops interviews
  • Evaluated consultancy performance and implemented corrective actions for talent attraction
  • Conducted salary surveys and researched competitors' compensation details
  • Managed HR induction, performance management, terminations, and exit interviews
  • Analysed attrition and implemented corrective measures
  • Completed documentation and verified educational documents
  • Handled e-code creation and HRIS reporting
  • Consolidated payroll data and coordinated statutory returns

Education

Master of Science - International Business with Data Analytics

Ulster University
2023

Master of Business Administration - Human Resource Management and Information Technology

EIILM University
India
2011

Bachelor of Technology - Electronics and Communication

MG University
India
2009

Skills

  • Project Management
  • Data Governance
  • Data Analysis and Reporting
  • Data Visualisation
  • Continuous Process Improvement
  • Systems Integration
  • Change Management
  • Strategic Planning
  • Budgeting, Forecasting and Financial Reporting
  • Transformational Leadership
  • Stakeholder Management
  • Business Development
  • Digital Portfolio Management
  • Cost Optimisation
  • Risk & Issue Management
  • Oracle ERP, JIRA , Confluence, Microsoft / Smartsheet

Timeline

Business Support Manager

Department of Science Innovation and Technology
01.2024 - Current

Administration Officer

Carers Trust
11.2022 - 01.2024

Assistant Manager

Ernst & Young
02.2022 - 06.2022

Senior executive

Ernst & Young
10.2017 - 01.2022

Senior Associate

Ernst & Young
10.2014 - 09.2017

Associate

Ernst & Young
07.2012 - 09.2014

Helpdesk Executive

Cognizant Technology Solutions Pvt Ltd
09.2011 - 07.2012

HR Executive

First source Solutions Ltd
09.2010 - 06.2011

Master of Science - International Business with Data Analytics

Ulster University

Master of Business Administration - Human Resource Management and Information Technology

EIILM University

Bachelor of Technology - Electronics and Communication

MG University

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VINAYA VIJAYAN